Mercedes-Benz Citan W415 common faults.

The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 01/01/2020

The authority's notice

The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 01/12/2019

The authority's notice

An emission control component, used under certain conditions, could deteriorate more rapidly than expected and might cause the exhaust emissions' level of nitrogen oxides (NOx) to exceed regulated limits. Nitrogen oxides are harmful to human health and the environment.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 28/05/2019

The authority's notice

An electrical stability system (ESP) that is not designed for this type of vehicle may have a negative impact on functionality. This can increase the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The fuel line may be installed incorrectly. As a result, it could become damaged, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Incorrect mass values on the vehicle registration certificate may lead to overloading of the vehicle. As a result, the front and rear axles can be damaged.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The brake lines on the vehicles may not be bolted to the underbody with the correct torque. This could lead to the failure of both foot-brake circuits.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

There may be cracks in the steering column tube. This means that the steering column might not withstand the force of an accident, which could increase the risk of the driver sustaining injuries.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine mount screws may not be correctly secured. In the event of a crash this could increase the risk of injury to the occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The incorrect update of the control units may result in malfunctioning of the airbag control device, the Electronic Stability Programme or the distance control system.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The ventilation system of the crankcase might be blocked due to a manufacturing error. Consequently, oil may leak on hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Screws to fasten the safety belt to the B and C pillars on the left-hand side of the vehicle may not be correctly secured. As a consequence, in the event of a crash, this could cause injury to the passengers.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Defective screw fitting may lead to the complete release of the hand control device from the base holder. As a result, the vehicle may not be able to accelerate nor be safely brought to a standstill position by applying the brake pedal, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Moisture may ingress into the wiring harness for the rear-view camera system. As a result, the rear hatch mechanism may open inadvertently, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice