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Mercedes-Benz EQS V297 common faults.

2021–. The fault list covers this generation and the engines in it. If the listing gives the exact version, pick it below.

Mercedes-Benz EQS V297

Alexander Migl / CC BY-SA 4.0

What to watch for

What can go wrong on this car?

The list covers the generation, the engines and the transmissions. Once you pick the version, only the faults that apply to it stay.

This model has no fault write-up yet. That does not mean the model is fault-free. Write-ups go out after review.
Official recall12 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done. The list covers the whole generation. We did not filter it by model year. Some apply only to a narrower production window.

Most recent: 28 May 2024

24V372000ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWAREELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE28 May 2024 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

The authority's notice

24V115000ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS16 February 2024 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

The authority's notice

23V074000VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIORVISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR10 February 2023 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.

Risk: Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.

Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.

The authority's notice

21V00J000COMMUNICATION: AUTO CRASH NOTIFICATIONCOMMUNICATION: AUTO CRASH NOTIFICATION27 December 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.

The authority's notice

A12/00055/22Safety recallElectric shock, Fireno date · EU Safety Gate

Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable. Furthermore, in combination with an error in the household infrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00611/22Safety recallInjuriesno date · EU Safety Gate

The polycarbonate panel located between the windscreen and the panoramic sunroof may not have been bonded correctly to the vehicle. As a result, it can become detached from the vehicle and fall onto the road, potentially causing an accident. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00939/24Safety recallFire, Injuriesno date · EU Safety Gate

A fuse may be faulty, which can lead to engine failure or impairment of the restraint functions and instrument cluster. This increases the risk of an accident, injuries and fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01146/22Safety recallInjuriesno date · EU Safety Gate

The threading of the tow eye in the front and rear bumper may not meet the specifications. The tow eye bolt may come loose during towing, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01603/21Safety recallInjuriesno date · EU Safety Gate

The mounting screws of the disc brake callipers on the front axle may not be in line with specifications. As a result, when braking, a disc brake calliper may detach, increasing the risk of accidents. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/02250/23Safety recallInjuriesno date · EU Safety Gate

The rear seatbelt bolts may not be tightened to a sufficient torque and can become detached by vibration during driving or in a crash. This could impair the restraining effect of the rear seatbelts, increasing the risk of injury to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

SR/00852/25Safety recallInjuriesno date · EU Safety Gate

The chassis brackets in the roof area may have sharp edges. In the event of an accident with the window's airbags being triggered, the airbag can be damaged by these sharp edges. This can impair the restraining effect of the window airbag, increasing the risk of injury to vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

SR/02431/25Safety recallFire, Injuriesno date · EU Safety Gate

An improperly reworked fuse box may lead to breaks in contact or incorrect fuse ratings. Therefore, systems connected to the fuse could fail, including the vehicle losing drive without warning as well as the restraint systems or the instrument cluster being compromised. This could lead to injury or fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

V297 · 2021–

Pick the version.

The fault list opens on the version page.

28 versions

Neighbouring generations

V297 · 2021–

V297 (2021-). If the listing is from the changeover year, look at the neighbour too.

Previous generation

This is the earliest.

This generation

V297 · 2021–

Next generation

This is the latest.

Common questions

About this generation

Which years does this page cover?

2021–. The changeover year can fall in two generations. If the listing is from that year, look at the neighbour too.

Does the fault apply to every car like this?

No. It depends on the engine and the transmission too.

Is it free?

The fault list is.

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms