Mercedes-Benz GLE-Class V167 common faults.

In certain GLE series vehicles (model series 167) with OM654 and hybrid engines, a shielding plate in the bulkhead area may not have been fitted according to specifications. As a result, the fuel line could rub against the shielding plate and become damaged, causing a fuel leak. This may lead to a drop in fuel pressure and a loss of propulsion without warning, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 28/08/2026

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.

Risk: A broken or detached accelerator pedal can increase the risk of a crash or injury.

Remedy: Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

Risk: An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.

Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

Risk: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.

Risk: Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.

Remedy: Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.

The authority's notice

Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

The authority's notice

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

Risk: If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

Remedy: The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.

Risk: A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.

Remedy: MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.

Risk: If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.

Remedy: MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.

Risk: Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

Risk: The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

Remedy: MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Risk: Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Remedy: MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.

Risk: An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.

Remedy: MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.

The authority's notice

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.

Risk: Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.

Remedy: MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.

The authority's notice

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

Risk: If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.

The authority's notice

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather). If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Insufficient fastening of the bolts can cause the steering coupling to come loose from the steering spindle. This affects the steering capacity of the vehicle, creating a the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil pump. As a result, oil and fuel may leak onto the road, posing a risk to the following traffic. In addition, oil and fuel could come into contact with hot engine parts, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Due to insufficient padding, passengers may not be made aware that the headrest on the third row of seats is not in the correct position. Furthermore, the catch groove on the headrest rod might be missing. As a result, the protective function of the headrest cannot be guaranteed, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A bolt on the 12 Volt earthing cable under the driver’s seat may become loose, leading to increased electrical contact resistance in that area. The strong electrical currents flowing through that point could cause a local increase in temperature, leading to fire. Moreover, the increase in contact resistance may also deactivate the ECO start/stop function, leading to increased exhaust emissions. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The surface of the instrument panel might not be adequately bonded to the base support. As a result, the opening behaviour of the passenger airbag could be impaired, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The tyre carcass could be damaged. As a result, tyre-pressure loss could occur or the tread could become partially or completely detached. This could increase the risk of accident or injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The attachment plate of the accelerator pedal unit might bend, causing the accelerator pedal to detach from the vehicle body. This can cause the accelerator pedal to remain depressed, to prevent kickdown or to obstruct the brake pedal, increasing the risk of accident and injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The air conditioner may be faulty, which can lead to short circuits and/or fire. The automatic emergency call (eCall) may fail and the vehicle may not unlock and/or start. The emergency engine operation mode can be activated while driving. These errors create risks of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The condensed water drainage hose of the air-conditioning system may not be properly fitted and could spontaneously detach. Consequently, condensation water could enter the passenger compartment and corrode electrical components, which could lead to short-circuits increasing the risk of fire. Additionally, this corrosion might cause different electrical systems to malfunction, increasing the risk of accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The welds on the rear cross-beam may not be sufficiently strong and could break. As a result, the cross-beam may become detached from the vehicle during a towing operation, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The bolt for the 48V ground connection under the passenger seat may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The wiring harness running under the right-hand side second-row seat may not have been installed in accordance with the specifications and can be damaged when the second row is moved longitudinally. Consequently, the rear sidebags may not deploy as intended, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Due to a defect in the high fuel pressure manifold the engine might be damaged. This may lead to reduced engine power and to inability to start the vehicle, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The screw connection of a 12V wiring harness pf the vehicles equipped with plug-in hybrid traction may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The piston bar seal on the shock absorbers does not meet the durability requirements. This can result in tilting of the vehicle with full load when cornering, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The windscreen may be incorrectly bonded and could become detached from the body of the car in the event of a crash. A passenger airbag being deployed in this case could not be supported by the windscreen as intended. As a result, the restraining effect of the passenger airbag could be impaired, increasing the risk of injury to the passenger.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

In certain GLE/GLS (BR 167) and C-class vehicles, the seats might be constructed incomplete or with unintended trim, increasing the risk of injury in the event of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The rear spoiler may not have been produced according to specifications. The upper part of the rear spoiler may consequently become detached and drop onto the road, posing a risk to following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A small opening may have been melted into the floor due to incorrect welding of a weld stud. Consequently, water may ingress into the right-hand side of the vehicle's interior/footwell. As a result, various electrical contacts (including for the internal combustion engine, the lighting and the windscreen wipers) could then become wet. This could affect their functioning, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The functioning of the front passenger airbag may be impaired by extreme vehicle interior temperatures (above 85°C). As a result, there might be a delay in the deployment of the front passenger airbag and/or it might not deploy completely, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The pistons on the rear axle brake callipers are inadequate. This may lead to reduced braking performance or failure of the rear brake circuit.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The drain hose of the air conditioning system may not have been correctly installed. Consequently, condensed water could enter the passenger compartment and damage or short-circuit several electric components, causing the engine to stop or run in emergency mode while driving, increasing the risk of accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The welding of the fuel filler neck to the fuel container may not have been performed according to specifications. In such cases, fuel may leak through the welding, posing a risk to the following traffic and increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

The garnish moulding to the window stay bar of the rear doors may not be installed correctly. As a result, the garnish moulding could become detached in motion, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Functional failure can occur in the left-rear light control unit due to vibrations. This could cause the left reversing light to be on all the time.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice