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Volkswagen Crafter II common faults.

2017–2024. The fault list covers this generation and the engines in it. If the listing gives the exact version, pick it below.

What to watch for

What can go wrong on this car?

The list covers the generation, the engines and the transmissions. Once you pick the version, only the faults that apply to it stay.

critical1

expensive2

The seal of the differential on the rear wheel drive Crafter lets go: oil traces around and under the housing, and in the longer term noise from the drivetrain.

It can affect every car in this generation.

Official recall11 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done. The list covers the whole generation. We did not filter it by model year. Some apply only to a narrower production window.

A12/00220/20Safety recallInjuriesno date · EU Safety Gate

Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00920/20Safety recallInjuriesno date · EU Safety Gate

The drive(cardan) shaft can be damaged by resonance vibrations at high speeds. Consequently, it could break and damage surrounding components, leading to an immediate loss of propulsion power and increased risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00945/21Safety recallInjuriesno date · EU Safety Gate

Due to a production error in the assembly line, the 230V cable in the area of the head airbag may have been incorrectly installed. As a result, the head air bag would not provide sufficient protection as the 230V cable might hinder its full inflation, leading to increased risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00973/22Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, involving an insufficient amount of glue, the motor hood can completely detach, which poses a risk of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01224/20Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, the glue used to affix the side and/or rear windows has insufficient adhesion. As a result, the windows may become detached from the vehicle, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/02703/24Safety recallInjuriesno date · EU Safety Gate

The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/03009/24Safety recallFire, Injuriesno date · EU Safety Gate

Possible leaks in the gas installation are not correctly detected in the manufacturing process. Gas leaks can cause an explosion, a fire or injuries to bystanders. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0470/18Safety recallInjuriesno date · EU Safety Gate

With intensive trailer use, screws attaching the trailer coupling device may become loose. This may impair stability in trailer operation and ultimately lead to the entire trailer coupling device becoming detached.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1011/19Safety recallInjuriesno date · EU Safety Gate

In vehicles with dual tyres and a short wheelbase, resonance vibrations at high speeds can cause damage to the driveshaft. As a result, the driveshaft can break, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1242/18Safety recallInjuriesno date · EU Safety Gate

The actuator is inadequate and the handbrake cables are incorrectly positioned. As a result, the cables can slip and bend when the parking brake is applied, causing them to tear over time.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1265/18Safety recallInjuriesno date · EU Safety Gate

Resonance vibrations at particular (high) speed can cause damage to the cardan shaft. As a consequence, it could break and lead to an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

II · 2017–2024

Pick the version.

The fault list opens on the version page.

26 versions

Neighbouring generations

II · 2017–2024

II (Typ SY). If the listing is from the changeover year, look at the neighbour too.

Previous generation

I · 2006–2017

This generation

II · 2017–2024

Next generation

This is the latest.

Common questions

About this generation

Which years does this page cover?

2017–2024. The changeover year can fall in two generations. If the listing is from that year, look at the neighbour too.

Does the fault apply to every car like this?

No. It depends on the engine and the transmission too.

Is it free?

The fault list is.

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms