Infotainment: the maker fixed the blacking-out screen over four rounds
It does not show up on every car. Check before you buy.
comfort
severity
not available
mileage
3
sources
3 sources next to the write-up.
The fault
How you spot it
The infotainment system restarts on its own, the screen turns black, it flickers, and it happens that the audio system goes silent. Instability of CarPlay and Android Auto comes with it, and faults in the emergency call function as well.
This is not an isolated case: the maker's own update log names these same things over four rounds. The April and August 2022 packages still improved general stability, the July 2023 one the emergency call and the restarting, the September 2023 one the black screen and the loss of the audio system, and the September 2025 one the restarting, the black screen and the flickering.
One thing matters particularly at a purchase. The 2025 package (MOI3_EU_SE_1988, under another designation OUN1) is at the same time a precondition for further updates arriving over the air. If it is not installed, the car will not receive the next fixes by itself either, and it has to go to a workshop for them.
The fault shows on the screen and on the comfort functions, and the drivetrain is not affected. If the screen freezes on the test drive, holding the volume control down for ten to fifteen seconds restarts it: that also shows that this is a software fault, not a broken screen.
Which model
Who it affects
The card opens the generation, the engine or the transmission.
Generations and models
4 generations.
Cupra
I
Leon
Cupra Leon I
2020–2024
Cupra
I.5
Leon
Cupra Leon I.5
2024–

Cupra
I
Formentor
Alexander-93 / CC BY-SA 4.0
Cupra Formentor I
2020–2024
Cupra
I.5
Formentor
Cupra Formentor I.5
2024–
Checklist
Infotainment: the maker fixed the blacking-out screen over four rounds
What you would check for this fault. Take it to the car.
Before you buy
Checklist
What you tick stays on this device only.
Sources
How we know
- cupra.comCUPRA System Updates & Software Improvements | CUPRAAccess essential system updates for your CUPRA vehicle. Install the latest software to enable Over-the-Air (OTA) features and improve system stability.
Service ResetHow to Reset a Frozen Infotainment Screen on a Cupra Leon (2020–present)Step-by-step procedure: Reset a Frozen Infotainment Screen on the Cupra Leon (2020–present). With safety notes and tools required.
What BreaksUsed Car Weakness Database46,895+ weaknesses models engines
Information, not an expert opinion
We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.
- A fault on the list does not mean the car you are looking at has it.
- A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
- You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.