On the MQB evo generation the MIB3 touchscreen freezes, restarts on its own, and sometimes stays black. In the What Car? survey, 59 per cent of 8Y A3 owners reported a fault, and 44 per cent of those concerned the infotainment. Volume and temperature are set on touch sliders instead of physical buttons, and if the system hangs you cannot adjust them while driving either.
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The maker released several software updates. Many cases are resolved by them, but not all. The update is free and fault finding is not, so before you buy, check whether the latest version has been installed.
What to check
- Switch the system on and let it run for at least 10 to 15 minutes during the test drive
- Try everything: navigation, Bluetooth, phone mirroring, reversing camera, radio
- Set the volume and the climate with the slider: does it hang, is the response delayed