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Mercedes-Benz GLC-Class GLC 250 4MATIC Coupé Business Solution common faults.

2016–2019, SUV, petrol, 211 HP.

The fault list covers: M274DE20AL engine, MB7229, MB7250 transmission.

What you save stays on this device only. My saves

3 fault write-ups. All are important. 12 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

3 important faults

critical1

On engines built between July and September 2015 the supplier made a mistake in the welding process, so the weld seam on the camshaft is not as it should be. According to the authority's notice the fault affects individual M270 and M274 four-cylinder petrol engines.

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On the affected cars the camshaft can break, and in doing so it damages the engine and shuts it off. The engine cannot then be restarted, the car comes to a halt, and in the words of the notice this increases the accident hazard.

As a precaution the maker prescribed replacement of the camshafts. The campaign started in November 2015, the target date for completion was the end of 2016, and the replacement is free for the owner.

At a purchase two things have to be cleared up: does the car fall into the production window, and if so, has the recall been carried out on it. The franchised dealer can answer that from the chassis number.

What to check

  • Check the production date of the engine: the examples from between July and September 2015 are affected
  • Ask whether the recall has been carried out, and ask for proof of it
  • If there is no proof, ask the franchised dealer with the chassis number: they can tell you
2 more steps in the write-up

expensive2

On the 2.0 turbo four cylinder (M274, and the transverse M270) the control valve of the crankcase ventilation system fails early. The official database holds 259 reports on it, almost exclusively on the 2015 to 2019 C 300 and GLC 300 versions.

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The symptom: the engine warning light comes on, and diagnostics returns a fault code complaining about crankcase ventilation valve performance. Alongside it you get a fluctuating idle, a whistling or sucking noise from the engine bay, and sometimes harder starting.

The valve is part of the intake system, and if it sticks open or closed the engine either draws false air or the pressure in the crankcase rises. The latter pushes the crankshaft seals out, and from then on you have an oil leak. The valve itself is a cheap part, but getting to it is not always cheap.

On the same engine generation the complaints also include 27 reports of a cracked piston (weighted to the C 300 in 2015 and 2017). That is much rarer. If the engine burns oil or knocks, do not think only of the ventilation valve.

The official data is American, and the 2.0 petrol is far more common there than in Europe.

between 64,000 and 145,000 kmreported complaints only

What to check

  • Ask for a fault code read and look for the code on crankcase ventilation valve performance: that is the characteristic entry
  • Listen to the engine bay at idle: a whistling, sucking noise points to a torn valve diaphragm
  • Look around the valve cover and the crankshaft seals for oil leaks: the consequence of raised crankcase pressure
2 more steps in the write-up

In the Mercedes 7 speed 722.9 automatic (7G-Tronic / 7G-Tronic Plus) the mechatronics unit and the conductor plate (Leiterplatte) age over time: jerking on shifts, delayed engagement, a "Getriebe schützen" message, and fault codes on the gearbox electronics.

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The repair is typically replacing the mechatronics unit or the conductor plate together with an oil change: not the whole gearbox. The complaint is most common on the longitudinal platforms from around 2005 to 2015 (C/E/ML and the early GLC).

The 9G-Tronic (725.0) is a different design; this applies only to the 7G.

between 100,000 and 220,000 km

What to check

  • Try it cold and warm: a delayed 1 to 2 or 2 to 3 shift is suspect
  • Watch for the gearbox warning or the "Getriebe schützen" message on the dash
  • Ask for a fault code read on the gearbox controller (not just the engine codes)
1 more steps in the write-up

Checklist

Mercedes-Benz GLC-Class GLC 250 4MATIC Coupé Business Solution

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall12 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00338/21Safety recallFire, Injuriesno date · EU Safety Gate

Due to defective screw connection, the positive 12V battery cable may come into contact with the starter and be damaged by its movement. Consequently, the damaged positive cable might be in contact with the starter housing, which could lead to a short circuit. As a result, the battery may become discharged in a short period of time, and an intermediary electrical component might be overloaded, leading to immobilisation of the vehicle and to increased the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00669/21Safety recallFire, Injuriesno date · EU Safety Gate

Faulty connection of the inerting system’s gas pipes could impair the intended distribution of argon shielding gas to the points where there could be contact between the leaking refrigerant R1234yf and hot engine components in the event of an accident. This would reduce the cooling effect of the inerting gas, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01336/20Safety recallFire, Injuriesno date · EU Safety Gate

Due to the lack of documentation, there is no confirmation that the screw connections of the turbocharger’s oil-supply and oil-return pipes were correctly executed during the assembly process. In the event of a loose screw connection, oil might leak at the oil-supply and/or oil-return pipe of the turbocharger. The leaking oil might then come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01532/21Safety recallInjuriesno date · EU Safety Gate

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0163/19Safety recallInjuriesno date · EU Safety Gate

In vehicles with automatic child-seat detection, the status shown in the centre console of the passenger airbags may not be correctly indicated. In this case, the vehicle users would not be correctly informed of the actual activation status of the passenger airbag and may not react appropriately to a potentially false passenger classification, thereby increasing the risk of injury for passengers in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0220/19Safety recallInjuriesno date · EU Safety Gate

A defective sensor installed within the electrical power steering system may lead to deactivation of the power steering assistance. As a consequence, there is an increased risk of accidents.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0685/19Safety recallInjuriesno date · EU Safety Gate

The sleep mode functionality of the electronic parking brake within the electronic stability programme (ESP) software may be defective. As a result, the brake lights may be permanently activated or the ESP function could be deactivated, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0852/18Safety recallInjuriesno date · EU Safety Gate

The casing material of the gas generator of the driver airbag may be defective. In the event that the airbag is deployed, the airbag may not protect the driver and detached parts might enter the passenger compartment causing injury to the vehicle occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1554/19Safety recallInjuriesno date · EU Safety Gate

The bolts which connect the cross-member of the trailer coupling device (towbar) to the vehicle may not have been tightened with the correct torque. As a result, the cross-member and the trailer could be completely detached from the vehicle, endangering the following traffic and increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1794/19Safety recallInjuriesno date · EU Safety Gate

The fixing screw connecting the base holder of the manual control device may not be correctly fitted. This can impair the control over the vehicle, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

1 engines · 2 transmissions

M274DE20AL

155 kW (211 HP) · petrol

MB7229 · 7G-Tronic / 7G-Tronic Plus, longitudinal (Mercedes 722.9 / NAG2)

automatic · 7 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it. More than one transmission is possible. 7 gears = MB7229, 9 gears = MB7250.

Variant data

What is in this version

Factory data

Trim
GLC 250 4MATIC Coupé Business Solution
Body
SUV
Fuel
petrol
Transmission
automatic
Engine size
1991 cc
Power
155 kW (211 HP)
Drive
AWD
Production
2016–2019

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms