vinkodex.

Mercedes-Benz GLC-Class GLC 300 de 4MATIC Business Solution AMG common faults.

2019–2022, SUV, diesel, 194 HP.

The fault list covers: OM654DE20SCR engine, MB7250 transmission.

What you save stays on this device only. My saves

2 fault write-ups. Both are important. 12 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

2 important faults

critical1

On the OM654 and OM656 diesels the maker started a recall over the vacuum controlled coolant pump (maker action code: 2090008). The fault: a leak can develop between the coolant and the vacuum circuit; if coolant reaches the electric switching valves, an electrochemical reaction can raise the temperature of the part, and a fire risk cannot be ruled out.

Show the rest

The fix: replacing the electric switching valve and a software update. The campaign started at the end of 2021; the affected group is the C-Class, E-Class and other OM654/OM656 models.

A recall on the model does not mean it was carried out on this car. Only the franchised dealer can tell you, by VIN.

What to check

  • Ask the franchised dealer by VIN: is action 2090008 OPEN or CLOSED
  • Check the coolant level and look around the vacuum system for leaks
  • Ask for the service sheet: a switching valve replacement plus a software update is part of the campaign
1 more steps in the write-up

expensive1

The modern OM654 four cylinder diesel (and the modular OM656 six cylinder) carries two weaknesses on the used market that reinforce each other.

Show the rest

1) Roller finger followers (Rollenschlepphebel). According to the German technical press, on some cars the followers wear early at around 100,000 to 120,000 km. On 10 July 2018 the maker introduced a strengthened follower from engine number 80278367 (new part number A6540505701 in place of the old A6540501100). On early built cars the risk is higher. A faulty follower develops so much heat that the removed metal shows blue discolouration (Anlaufspur).

2) Oil dilution. The post injection needed to regenerate the particulate filter puts diesel fuel into the engine oil. With short urban use the engine does not get warm enough, the fuel does not evaporate, the oil thins out, and the follower and valvetrain are exactly what suffers most from poor lubrication.

The timing chain sits on the gearbox side: if it stretches, the replacement is labour intensive. There are few complaints of a broken chain, but on the early series about 5,000 cars were recalled for a weak chain, and the Tritan 15 coating was changed to Tritan 18.

between 80,000 and 160,000 km

What to check

  • Listen to the engine on a cold start: metallic ticking or rattling from the follower or the chain is suspect
  • Ask for the engine number: cars below 80278367 (before July 2018) are the old follower group
  • Check the service book: how often and with what oil (MB 229.52 is recommended) it was changed. Long intervals plus urban use is the worst pairing
2 more steps in the write-up

Checklist

Mercedes-Benz GLC-Class GLC 300 de 4MATIC Business Solution AMG

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall12 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 20 December 2019

19V914000EQUIPMENT:OTHER:LABELSEQUIPMENT:OTHER:LABELS20 December 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

The authority's notice

19V788000SEAT BELTSSEAT BELTS1 November 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

Risk: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

The authority's notice

18V838000AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION27 November 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Risk: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00069/19Safety recallInjuriesno date · EU Safety Gate

The four self-locking nuts used to attach the airbag might not have been correctly tightened. As a result, in the event of an accident in which the airbag was deployed, it could become detached from its base plate, failing to provide its restraining effect and increasing the risk of injuries.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00149/21Safety recallFire, Injuriesno date · EU Safety Gate

The wiring harness for the steering control device may have been damaged during the production process and can allow moisture to ingress into the control unit. This may lead to the loss of electric steering support, increasing the risk of accident. Moreover, a short circuit of the damaged wiring harness can occur, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00338/21Safety recallFire, Injuriesno date · EU Safety Gate

Due to defective screw connection, the positive 12V battery cable may come into contact with the starter and be damaged by its movement. Consequently, the damaged positive cable might be in contact with the starter housing, which could lead to a short circuit. As a result, the battery may become discharged in a short period of time, and an intermediary electrical component might be overloaded, leading to immobilisation of the vehicle and to increased the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00669/21Safety recallFire, Injuriesno date · EU Safety Gate

Faulty connection of the inerting system’s gas pipes could impair the intended distribution of argon shielding gas to the points where there could be contact between the leaking refrigerant R1234yf and hot engine components in the event of an accident. This would reduce the cooling effect of the inerting gas, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01336/20Safety recallFire, Injuriesno date · EU Safety Gate

Due to the lack of documentation, there is no confirmation that the screw connections of the turbocharger’s oil-supply and oil-return pipes were correctly executed during the assembly process. In the event of a loose screw connection, oil might leak at the oil-supply and/or oil-return pipe of the turbocharger. The leaking oil might then come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01532/21Safety recallInjuriesno date · EU Safety Gate

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

INFO/00017/21Safety recallInjuriesno date · EU Safety Gate

The LED multi-beam headlamps may not be adjusted in accordance with the specifications. As a result, the vehicles’ illumination range could be significantly reduced, leading to increased risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

OM654DE20SCR

90–225 kW (122–306 HP) · hybrid

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
GLC 300 de 4MATIC Business Solution AMG
Body
SUV
Fuel
diesel
Transmission
automatic
Engine size
1950 cc
Power
143 kW (194 HP)
Drive
AWD
Production
2019–2022

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms