vinkodex.

Mercedes-Benz GLC-Class GLC 300 de 4MATIC Business Solution common faults.

2019–2022, SUV, diesel, 194 HP.

The fault list covers: OM654DE20SCR engine, MB7250 transmission.

What you save stays on this device only. My saves

2 fault write-ups. Both are important. 11 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

2 important faults

critical1

On the OM654 and OM656 diesels the maker started a recall over the vacuum controlled coolant pump (maker action code: 2090008). The fault: a leak can develop between the coolant and the vacuum circuit; if coolant reaches the electric switching valves, an electrochemical reaction can raise the temperature of the part, and a fire risk cannot be ruled out.

Show the rest

The fix: replacing the electric switching valve and a software update. The campaign started at the end of 2021; the affected group is the C-Class, E-Class and other OM654/OM656 models.

A recall on the model does not mean it was carried out on this car. Only the franchised dealer can tell you, by VIN.

What to check

  • Ask the franchised dealer by VIN: is action 2090008 OPEN or CLOSED
  • Check the coolant level and look around the vacuum system for leaks
  • Ask for the service sheet: a switching valve replacement plus a software update is part of the campaign
1 more steps in the write-up

expensive1

The modern OM654 four cylinder diesel (and the modular OM656 six cylinder) carries two weaknesses on the used market that reinforce each other.

Show the rest

1) Roller finger followers (Rollenschlepphebel). According to the German technical press, on some cars the followers wear early at around 100,000 to 120,000 km. On 10 July 2018 the maker introduced a strengthened follower from engine number 80278367 (new part number A6540505701 in place of the old A6540501100). On early built cars the risk is higher. A faulty follower develops so much heat that the removed metal shows blue discolouration (Anlaufspur).

2) Oil dilution. The post injection needed to regenerate the particulate filter puts diesel fuel into the engine oil. With short urban use the engine does not get warm enough, the fuel does not evaporate, the oil thins out, and the follower and valvetrain are exactly what suffers most from poor lubrication.

The timing chain sits on the gearbox side: if it stretches, the replacement is labour intensive. There are few complaints of a broken chain, but on the early series about 5,000 cars were recalled for a weak chain, and the Tritan 15 coating was changed to Tritan 18.

between 80,000 and 160,000 km

What to check

  • Listen to the engine on a cold start: metallic ticking or rattling from the follower or the chain is suspect
  • Ask for the engine number: cars below 80278367 (before July 2018) are the old follower group
  • Check the service book: how often and with what oil (MB 229.52 is recommended) it was changed. Long intervals plus urban use is the worst pairing
2 more steps in the write-up

Checklist

Mercedes-Benz GLC-Class GLC 300 de 4MATIC Business Solution

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall11 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00021/21Safety recallInjuriesno date · EU Safety Gate

The bolts on the cross-member or the coupling device may not have been tightened with the correct torque. As a result, the cross-member could become detached from the vehicle whilst another vehicle is being towed, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00149/21Safety recallFire, Injuriesno date · EU Safety Gate

The wiring harness for the steering control device may have been damaged during the production process and can allow moisture to ingress into the control unit. This may lead to the loss of electric steering support, increasing the risk of accident. Moreover, a short circuit of the damaged wiring harness can occur, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00338/21Safety recallFire, Injuriesno date · EU Safety Gate

Due to defective screw connection, the positive 12V battery cable may come into contact with the starter and be damaged by its movement. Consequently, the damaged positive cable might be in contact with the starter housing, which could lead to a short circuit. As a result, the battery may become discharged in a short period of time, and an intermediary electrical component might be overloaded, leading to immobilisation of the vehicle and to increased the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00669/21Safety recallFire, Injuriesno date · EU Safety Gate

Faulty connection of the inerting system’s gas pipes could impair the intended distribution of argon shielding gas to the points where there could be contact between the leaking refrigerant R1234yf and hot engine components in the event of an accident. This would reduce the cooling effect of the inerting gas, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00730/21Safety recallInjuriesno date · EU Safety Gate

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01105/20Safety recallInjuriesno date · EU Safety Gate

The left-hand side, rear seat-back lock does not comply with the specifications. This could lead to a failure of the seat-back locking system in the event of an accident, increasing the risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01336/20Safety recallFire, Injuriesno date · EU Safety Gate

Due to the lack of documentation, there is no confirmation that the screw connections of the turbocharger’s oil-supply and oil-return pipes were correctly executed during the assembly process. In the event of a loose screw connection, oil might leak at the oil-supply and/or oil-return pipe of the turbocharger. The leaking oil might then come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01361/21Safety recallInjuriesno date · EU Safety Gate

The electrical connector of the side-impact sensors might not be correctly latched and could become detached. This would lead to delayed activation of the restraint systems in the event of a side impact, reducing their restraining effect and increasing the risk of injury to the vehicle occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01532/21Safety recallInjuriesno date · EU Safety Gate

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

OM654DE20SCR

90–225 kW (122–306 HP) · hybrid

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
GLC 300 de 4MATIC Business Solution
Body
SUV
Fuel
diesel
Transmission
automatic
Engine size
1950 cc
Power
143 kW (194 HP)
Drive
AWD
Production
2019–2022

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms