The seven speed, wet clutch DQ500 is the DSG of the high torque models (Transporter, Arteon, Tiguan). On a heavy vehicle, on the T5 vans, the splined joint of the differential can shear. Clutch debris blocks the valves of the mechatronics unit, and it jerks on shifts. The pressure sensors fail at around 100,000 to 150,000 km, and then either the even or the odd gears drop out. The control board fails from overheating next to a clogged heat exchanger. It is not repairable, only replaceable.
What to check
- On the test drive watch for jerking between 1st and 2nd and 2nd and 3rd, cold and warm
- Pull away gently from standstill: shuddering indicates clutch wear
- If a whole group of gears (even or odd) is missing, that is a pressure sensor fault