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Mercedes-Benz S-Class S 350 4Matic long Prestige common faults.

2005–2009, saloon, petrol, 272 HP.

The fault list covers: M272KE35, M276DE35 engine, MB7229 transmission.

What you save stays on this device only. My saves

9 fault write-ups. All are important. 6 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

9 important faults

critical3

The solenoid of the camshaft adjuster is sealed from the factory by nothing more than a plain sealing ring, and over time that starts to leak. The maker's own bulletin names two places: if the leak is between the solenoid and the cylinder head, the sealing ring has to be replaced, and if it comes through the electrical connector, then the solenoid itself.

Show the rest

The more serious trouble is at the connector. Through it the engine oil gets into the engine wiring harness and travels under the insulation by capillary action, so it reaches the engine control unit and other important parts as well. The loss of the control unit is the end of that road, and serious engine damage can follow; alongside the contaminated harness the most varied fault messages can appear. Cases have been reported where the oil ran out of the connector, and the consequential damage after that was already large.

The check is simple: the connector of the solenoid has to be taken off and looked at to see whether it is oily. In the fault memory a faulty solenoid gives one of the codes 0059, 0060, 0063, 0064, 0271, 0272, 0275 and 0276. One thing is worth knowing: according to the maker only the solenoid that has a corresponding code has to be replaced, so if a workshop has changed all four of them alongside two codes, that is worth asking about.

The engine number decides what is in the car. Above engine number 2729..30 759427 (M272) and 2739..30 193592 (M273) the maker already fitted the improved solenoid, under part number A272 051 01 77. The oil-leaking solenoid is a problem on engine numbers below 2729..30 895140 and 2739..30 236360.

The prevention is the oil stop cable, which has to be fitted between the solenoid and the harness: the two wires contain a sealed copper sleeve covered with heat-shrink tubing, and that stops the oil from travelling further. It is available from the factory and is not expensive: the two solenoids were around 33 euros and the two oil stop cables around 31 euros, while replacing the control unit is a four-figure sum.

between 90,000 and 130,000 kmfrom 31 EUR

What to check

  • Ask whether an oil stop cable has been fitted between the camshaft solenoids and the harness
  • Ask for a check: taking the connector off the solenoid shows whether it is oily
  • Read the fault memory and look for codes 0059, 0060, 0063, 0064, 0271, 0272, 0275 and 0276
3 more steps in the write-up

On the M272 V6 petrol engines sold between 2004 and 2007 (with engine numbers below 2729..30 468993) the balance shaft gear wears out prematurely, because its material is soft. The gear sits in the drive of the timing chain, so as it wears the valve timing drifts.

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The maker's own bulletin gives two fault codes for this: 1200 and 1208. What is typical is that the code comes straight back after being erased, on restart, and that is what sets it apart from a one-off disturbance. The check engine light comes with it, along with uneven running and misfires, and the car can even stop.

For the repair the engine has to come out, but the cylinder heads do not have to come off. The counterweight has to be replaced along with the shaft, and the kit belongs to the displacement: A272 030 00 13 for the 2.5 litre, A272 030 01 13 for the 3.0 and A272 030 02 13 for the 3.5. In the same job the maker calls for the oil pump and the chain tensioner to be replaced, and for all four camshaft adjustment solenoids to be replaced with A272 051 01 77. The chain tensioner is single use: if it is taken out or readjusted after fitting, the chain is over-tightened, and that destroys the cylinder head. The repair is over 4000 dollars, because the labour with the engine removed is around 20 hours.

The complaints turned into a class action in the United States (Suddreth and Dunton versus Mercedes-Benz USA). The court finally dismissed the claim: the gears fail between 60 000 and 80 000 miles (about 95 000 to 130 000 km), that is outside the warranty period, and the maker was not held liable. According to the case material the maker knew about the fault, issued repair bulletins and finally switched to a stronger gear.

If the balance shaft repair is in the service book, the stronger gear is part of it.

between 95,000 and 130,000 km

What to check

  • Ask for a fault code read and look for codes 1200 and 1208: they come straight back after being erased
  • Check the engine number: the ones below 2729..30 468993 are the affected set
  • Ask for the service book: if the balance shaft repair is in it, the stronger gear is part of it
2 more steps in the write-up

On the M272 V6 petrol engines sold between 2004 and 2007 (with engine numbers below 2729..30 468993) the balance shaft gear wears out early. The timing shifts: check engine light, misfires, and the car can even stall. The repair is a job costing over 4,000 dollars, because the engine has to be opened up.

Show the rest

The complaints turned into a class action in the United States (Suddreth and Dunton v Mercedes-Benz USA). The court finally dismissed the claim: the gears fail between 60,000 and 80,000 miles (roughly 95,000 to 130,000 km), so outside the warranty period, and the maker was not held liable. According to the case material the maker knew about the fault, issued repair bulletins, and eventually switched to a stronger gear.

If the service book shows a completed balance shaft repair, the stronger gear is fitted.

The case papers also name the M273 V8, but the M273 description does not cover this fault. This applies only to the M272.

between 95,000 and 130,000 km

What to check

  • Ask for a fault code read: camshaft timing codes (of the P0016 / P0017 kind) and misfire
  • Check the engine number: engine numbers below 2729..30 468993 are the affected ones
  • Ask for the service book: if the balance shaft repair is recorded, the stronger gear is fitted
2 more steps in the write-up

expensive6

At a cold start a brief, metallic rattle comes from the front of the engine, and it has two causes. With the engine stopped the oil drains out of the passages of the timing chain tensioner, so at start-up the tensioner begins dry, and until the pressure builds back up the chain rattles. The camshaft adjuster rattles for the same reason.

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The rattle lasts one to two seconds and then goes quiet, and that length is exactly what matters. A rattle of a couple of seconds points to the tensioner and the adjuster, not to a chain that has jumped. The control unit logs a code to match: a timing deviation, not a jumped chain.

It is not only the mileage that marks out the affected cars. The maker issued a service document for this in June 2013, and in it the examples with an engine number below 276 8xx 30 001281 or 276 9xx 30 406603 are the affected ones; that runs up to production in February 2013. The fault is also reported between 60 000 and 100 000 miles, that is between roughly 96 000 and 160 000 kilometres. Repairing the chain tensioner costs between 900 and 1300 pounds and the camshaft adjuster between 700 and 1100 pounds, and long cranking and misfires belong to the second job as well.

If it is left like this, the timing fault codes become permanent, the idle turns uneven, power drops and the repair grows larger. The diagnosis runs on live data: the workshop reads the real timing angle and looks at the freeze frame of the fault code.

between 96,000 and 160,000 km

What to check

  • Start it cold and time how long the rattle lasts: one to two seconds points to the tensioner and the adjuster
  • Check the engine number: the examples below 276 8xx 30 001281 and 276 9xx 30 406603 are the affected ones
  • If the knock lasts for minutes and fades as it warms, it is not this but cylinder bore wear
4 more steps in the write-up

In the Mercedes 7 speed 722.9 automatic (7G-Tronic / 7G-Tronic Plus) the mechatronics unit and the conductor plate (Leiterplatte) age over time: jerking on shifts, delayed engagement, a "Getriebe schützen" message, and fault codes on the gearbox electronics.

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The repair is typically replacing the mechatronics unit or the conductor plate together with an oil change: not the whole gearbox. The complaint is most common on the longitudinal platforms from around 2005 to 2015 (C/E/ML and the early GLC).

The 9G-Tronic (725.0) is a different design; this applies only to the 7G.

between 100,000 and 220,000 km

What to check

  • Try it cold and warm: a delayed 1 to 2 or 2 to 3 shift is suspect
  • Watch for the gearbox warning or the "Getriebe schützen" message on the dash
  • Ask for a fault code read on the gearbox controller (not just the engine codes)
1 more steps in the write-up

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

The timing chain stretches from 120,000 kilometres, because the sprocket material is soft and the chain wears into it. The stretched chain makes the cam timing slip.

Show the rest

The symptoms are chain noise from the front of the engine and fault codes pointing at the camshaft. With slipped timing the engine is flat, uses more fuel and can also misfire.

above 120,000 km

What to check

  • Start it from cold and listen to the front of the engine: chain noise points here
  • Check whether the noise stays when warm: a chain fault does not fade with warming
  • Have the fault codes read and look for ones about the camshaft
2 more steps in the write-up

The oil cooler sits in the V valley between the cylinder banks, under the intake manifold, where the oil circuit and the coolant circuit meet. Its seal ages, and from then on it leaks along two paths. Outwards the oil collects in the V valley, runs down and leaves traces on top of the engine and around the intake manifold, so for a long time all that shows of it is that the oil level falls. Inwards the two fluids mix into each other.

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The signs of the mixing are clearly visible. A mayonnaise-like, frothy deposit appears on the oil filler cap and on the dipstick, an oily film settles in the expansion tank, and the coolant level falls with no external leak. White smoke from the exhaust can come with it, overheating without any visible loss of fluid, and uneven running.

Once the seal has started, the leak accelerates. A few weeks of inattention is the difference between a seal replacement and a rebuild with connecting rod bearings, because oil diluted with coolant does not lubricate the bearing.

The repair costs between 1700 and 3800 euros and is a one to two day job: the cooler can only be reached after the intake manifold has been removed and the engine partly disassembled. The labour makes up the price, not the part.

1,700–3,800 EUR

What to check

  • Unscrew the oil filler cap and pull the dipstick: a mayonnaise-like, frothy deposit means mixing
  • Look into the coolant expansion tank: an oily film on the top belongs here
  • Ask how much coolant has to be topped up: loss with no external leak gives it away
3 more steps in the write-up

The length of the intake manifold is adjustable: a switching linkage moves the flaps, and that linkage is made of plastic. An oil leak appearing at the intake manifold turns the plastic porous, and the linkage breaks.

Show the rest

With a broken linkage the flaps do not move, which means the intake manifold stays in one position. The symptom is a noticeable loss of power and a fault lamp coming on.

The cause is therefore not the age of the linkage but the oil: until the leak is stopped, things end up in the same place again after a replacement. Repair kits are available on the market, but they do not deal with the leak that causes it.

What to check

  • Accelerate at full throttle: a noticeable loss of power belongs here
  • Shine a light on the intake manifold: a trace of oil around it is the cause
  • Have the fault codes read and look for ones pointing to intake manifold adjustment
1 more steps in the write-up

Checklist

Mercedes-Benz S-Class S 350 4Matic long Prestige

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall6 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 3 December 2012

12V557000FUEL SYSTEM, GASOLINEFUEL SYSTEM, GASOLINE3 December 2012 · NHTSA (USA)

Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.

Risk: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.

Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.

We could not check this: model year. The authority's notice

11V493000TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS3 October 2011 · NHTSA (USA)

Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2011-2012 S550, S550 CGI, S63, S600 Bi-Turbo, S65 AMG, S550 4-Matic, and S550 CGI 4-Matic and S400 Hybrid vehicles manufactured from March 3, 2011, through July 30, 2011, for failing to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System (TPMS)." The tire pressure monitoring system indicators may only illuminate for a portion of the time required by the standard and under certain conditions may not re-illuminate immediately after the vehicle is restarted as required.

Risk: If all four wheel sensors in the subject vehicles are simultaneously malfunctioning or missing, the TPMS will provide an initial warning, but this warning will not automatically repeat on subsequent ignition cycles, failing to remind the driver that the system is offline. Driving unknowingly with incorrectly inflated tires may result in sudden tire failure, increasing the risk of a crash.

Remedy: Mercedes Benz will notify owners, and dealers will reprogram the tire pressure monitoring unit, free of charge. The recall began on September 12, 2014. Owners may contact Mercedes Benz at 1-800-367-6372.

We could not check this: model year. The authority's notice

A12/00185/23Safety recallInjuriesno date · EU Safety Gate

The aluminium bolts of the steering box may break. This can lead to detachment of the steering box from the power block, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00730/21Safety recallInjuriesno date · EU Safety Gate

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0082/17Safety recallInjuriesno date · EU Safety Gate

The power-assisted steering control units may have been fitted with defectively welded contacts. As a result, a permanent electrical connection between the contacts cannot be guaranteed, which could lead to loss of support to the power-assisted steering and thus an increased risk of accidents.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

SR/03711/24Safety recallInjuriesno date · EU Safety Gate

The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

Engine and transmission

2 engines · 1 transmissions

M272KE35

200 kW (272 HP) · petrol

MB7229 · 7G-Tronic / 7G-Tronic Plus, longitudinal (Mercedes 722.9 / NAG2)

automatic · 7 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it. More than one engine code is possible. The fault list shows the faults of each.

Variant data

What is in this version

Factory data

Trim
S 350 4Matic long Prestige
Body
saloon
Fuel
petrol
Transmission
automatic
Engine size
3498 cc
Power
200 kW (272 HP)
Drive
AWD
Production
2005–2009

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms