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Mercedes-Benz S-Class S 400 4MATIC long Prestige common faults.

2013–2017, saloon, petrol, 333 HP.

The fault list covers: M256, M276DE30AL engine, MB7229, MB7250 transmission.

What you save stays on this device only. My saves

5 fault write-ups. All are important. 10 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

5 important faults

critical1

M271, M272, M273: a leaking camshaft adjuster magnet and oil in the wiring harness

critical

The solenoid of the camshaft adjuster is sealed from the factory by nothing more than a plain sealing ring, and over time that starts to leak. The maker's own bulletin names two places: if the leak is between the solenoid and the cylinder head, the sealing ring has to be replaced, and if it comes through the electrical connector, then the solenoid itself.

Show the rest

The more serious trouble is at the connector. Through it the engine oil gets into the engine wiring harness and travels under the insulation by capillary action, so it reaches the engine control unit and other important parts as well. The loss of the control unit is the end of that road, and serious engine damage can follow; alongside the contaminated harness the most varied fault messages can appear. Cases have been reported where the oil ran out of the connector, and the consequential damage after that was already large.

The check is simple: the connector of the solenoid has to be taken off and looked at to see whether it is oily. In the fault memory a faulty solenoid gives one of the codes 0059, 0060, 0063, 0064, 0271, 0272, 0275 and 0276. One thing is worth knowing: according to the maker only the solenoid that has a corresponding code has to be replaced, so if a workshop has changed all four of them alongside two codes, that is worth asking about.

The engine number decides what is in the car. Above engine number 2729..30 759427 (M272) and 2739..30 193592 (M273) the maker already fitted the improved solenoid, under part number A272 051 01 77. The oil-leaking solenoid is a problem on engine numbers below 2729..30 895140 and 2739..30 236360.

The prevention is the oil stop cable, which has to be fitted between the solenoid and the harness: the two wires contain a sealed copper sleeve covered with heat-shrink tubing, and that stops the oil from travelling further. It is available from the factory and is not expensive: the two solenoids were around 33 euros and the two oil stop cables around 31 euros, while replacing the control unit is a four-figure sum.

between 90,000 and 130,000 kmfrom 31 EUR

What to check

  • Ask whether an oil stop cable has been fitted between the camshaft solenoids and the harness
  • Ask for a check: taking the connector off the solenoid shows whether it is oily
  • Read the fault memory and look for codes 0059, 0060, 0063, 0064, 0271, 0272, 0275 and 0276
3 more steps in the write-up

expensive4

Cold start rattle: the chain tensioner and the camshaft adjuster drain

expensive

At a cold start a brief, metallic rattle comes from the front of the engine, and it has two causes. With the engine stopped the oil drains out of the passages of the timing chain tensioner, so at start-up the tensioner begins dry, and until the pressure builds back up the chain rattles. The camshaft adjuster rattles for the same reason.

Show the rest

The rattle lasts one to two seconds and then goes quiet, and that length is exactly what matters. A rattle of a couple of seconds points to the tensioner and the adjuster, not to a chain that has jumped. The control unit logs a code to match: a timing deviation, not a jumped chain.

It is not only the mileage that marks out the affected cars. The maker issued a service document for this in June 2013, and in it the examples with an engine number below 276 8xx 30 001281 or 276 9xx 30 406603 are the affected ones; that runs up to production in February 2013. The fault is also reported between 60 000 and 100 000 miles, that is between roughly 96 000 and 160 000 kilometres. Repairing the chain tensioner costs between 900 and 1300 pounds and the camshaft adjuster between 700 and 1100 pounds, and long cranking and misfires belong to the second job as well.

If it is left like this, the timing fault codes become permanent, the idle turns uneven, power drops and the repair grows larger. The diagnosis runs on live data: the workshop reads the real timing angle and looks at the freeze frame of the fault code.

between 96,000 and 160,000 km

What to check

  • Start it cold and time how long the rattle lasts: one to two seconds points to the tensioner and the adjuster
  • Check the engine number: the examples below 276 8xx 30 001281 and 276 9xx 30 406603 are the affected ones
  • If the knock lasts for minutes and fades as it warms, it is not this but cylinder bore wear
4 more steps in the write-up

7G-Tronic (722.9): mechatronics and conductor plate

expensive

In the Mercedes 7 speed 722.9 automatic (7G-Tronic / 7G-Tronic Plus) the mechatronics unit and the conductor plate (Leiterplatte) age over time: jerking on shifts, delayed engagement, a "Getriebe schützen" message, and fault codes on the gearbox electronics.

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The repair is typically replacing the mechatronics unit or the conductor plate together with an oil change: not the whole gearbox. The complaint is most common on the longitudinal platforms from around 2005 to 2015 (C/E/ML and the early GLC).

The 9G-Tronic (725.0) is a different design; this applies only to the 7G.

between 100,000 and 220,000 km

What to check

  • Try it cold and warm: a delayed 1 to 2 or 2 to 3 shift is suspect
  • Watch for the gearbox warning or the "Getriebe schützen" message on the dash
  • Ask for a fault code read on the gearbox controller (not just the engine codes)
1 more steps in the write-up

Airmatic air suspension: leaking air spring, overworked compressor

expensive

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

Show the rest

The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Oil cooler seal in the V valley: the oil and the coolant mix

expensive

The oil cooler sits in the V valley between the cylinder banks, under the intake manifold, where the oil circuit and the coolant circuit meet. Its seal ages, and from then on it leaks along two paths. Outwards the oil collects in the V valley, runs down and leaves traces on top of the engine and around the intake manifold, so for a long time all that shows of it is that the oil level falls. Inwards the two fluids mix into each other.

Show the rest

The signs of the mixing are clearly visible. A mayonnaise-like, frothy deposit appears on the oil filler cap and on the dipstick, an oily film settles in the expansion tank, and the coolant level falls with no external leak. White smoke from the exhaust can come with it, overheating without any visible loss of fluid, and uneven running.

Once the seal has started, the leak accelerates. A few weeks of inattention is the difference between a seal replacement and a rebuild with connecting rod bearings, because oil diluted with coolant does not lubricate the bearing.

The repair costs between 1700 and 3800 euros and is a one to two day job: the cooler can only be reached after the intake manifold has been removed and the engine partly disassembled. The labour makes up the price, not the part.

1,700–3,800 EUR

What to check

  • Unscrew the oil filler cap and pull the dipstick: a mayonnaise-like, frothy deposit means mixing
  • Look into the coolant expansion tank: an oily film on the top belongs here
  • Ask how much coolant has to be topped up: loss with no external leak gives it away
3 more steps in the write-up

Checklist

Mercedes-Benz S-Class S 400 4MATIC long Prestige

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

Faults of this model

vinkodex.com · Before you buy it, see what can go wrong.

Official recall10 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 15 December 2023

23V854000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS15 December 2023 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

The authority's notice

21V197000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS19 March 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

19V787000COMMUNICATIONCOMMUNICATION1 November 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

The authority's notice

16V899000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM14 December 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

16V829000SEAT BELTSSEAT BELTS16 November 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.

Risk: In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

16V760000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS20 October 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00481/20Safety recallInjuriesno date · EU Safety Gate

The level sensors of the vibration damper software may not have been installed in the correct direction which can cause the headlamp levelling to be outside the tolerance limits. If the vehicle is used with the maximum number of passengers, this will result in the oncoming traffic being affected by glare.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0626/17Safety recallInjuriesno date · EU Safety Gate

The propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect. As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

SR/03711/24Safety recallInjuriesno date · EU Safety Gate

The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

2 engines · 2 transmissions

M256

17–330 kW (23–449 HP) · petrol

MB7229 · 7G-Tronic / 7G-Tronic Plus, longitudinal (Mercedes 722.9 / NAG2)

automatic · 7 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it. More than one engine code is possible. The fault list shows the faults of each. More than one transmission is possible. 7 gears = MB7229, 9 gears = MB7250.

Variant data

What is in this version

Factory data

Trim
S 400 4MATIC long Prestige
Body
saloon
Fuel
petrol
Transmission
automatic
Engine size
2996 cc
Power
245 kW (333 HP)
Drive
AWD
Production
2013–2017

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • Spark plugs, petrol

    • 60,000 km or 6 years
All W222 versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms