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Mercedes-Benz S-Class S 400 d long common faults.

2017–2020, saloon, diesel, 340 HP.

The fault list covers: OM656DE29LA engine, MB7250 transmission.

What you save stays on this device only. My saves

3 fault write-ups. All are important. 18 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

3 important faults

critical1

OM654 / OM656: vacuum controlled coolant pump leak, fire risk

critical

On the OM654 and OM656 diesels the maker started a recall over the vacuum controlled coolant pump (maker action code: 2090008). The fault: a leak can develop between the coolant and the vacuum circuit; if coolant reaches the electric switching valves, an electrochemical reaction can raise the temperature of the part, and a fire risk cannot be ruled out.

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The fix: replacing the electric switching valve and a software update. The campaign started at the end of 2021; the affected group is the C-Class, E-Class and other OM654/OM656 models.

A recall on the model does not mean it was carried out on this car. Only the franchised dealer can tell you, by VIN.

What to check

  • Ask the franchised dealer by VIN: is action 2090008 OPEN or CLOSED
  • Check the coolant level and look around the vacuum system for leaks
  • Ask for the service sheet: a switching valve replacement plus a software update is part of the campaign
1 more steps in the write-up

expensive2

OM654 / OM656 diesel: roller finger follower wear and DPF driven oil dilution

expensive

The modern OM654 four cylinder diesel (and the modular OM656 six cylinder) carries two weaknesses on the used market that reinforce each other.

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1) Roller finger followers (Rollenschlepphebel). According to the German technical press, on some cars the followers wear early at around 100,000 to 120,000 km. On 10 July 2018 the maker introduced a strengthened follower from engine number 80278367 (new part number A6540505701 in place of the old A6540501100). On early built cars the risk is higher. A faulty follower develops so much heat that the removed metal shows blue discolouration (Anlaufspur).

2) Oil dilution. The post injection needed to regenerate the particulate filter puts diesel fuel into the engine oil. With short urban use the engine does not get warm enough, the fuel does not evaporate, the oil thins out, and the follower and valvetrain are exactly what suffers most from poor lubrication.

The timing chain sits on the gearbox side: if it stretches, the replacement is labour intensive. There are few complaints of a broken chain, but on the early series about 5,000 cars were recalled for a weak chain, and the Tritan 15 coating was changed to Tritan 18.

between 80,000 and 160,000 km

What to check

  • Listen to the engine on a cold start: metallic ticking or rattling from the follower or the chain is suspect
  • Ask for the engine number: cars below 80278367 (before July 2018) are the old follower group
  • Check the service book: how often and with what oil (MB 229.52 is recommended) it was changed. Long intervals plus urban use is the worst pairing
2 more steps in the write-up

Airmatic air suspension: leaking air spring, overworked compressor

expensive

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Checklist

Mercedes-Benz S-Class S 400 d long

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

Faults of this model

vinkodex.com · Before you buy it, see what can go wrong.

Official recall18 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 19 March 2021

21V197000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS19 March 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

21V072000COMMUNICATIONCOMMUNICATION12 February 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

The authority's notice

20V449000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE31 July 2020 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Risk: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

The authority's notice

20V173000ENGINEENGINE20 March 2020 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

Risk: An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

The authority's notice

19V915000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADSSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS20 December 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.

Risk: The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.

The authority's notice

19V821000ENGINE AND ENGINE COOLING:ENGINE:GASOLINEENGINE AND ENGINE COOLING:ENGINE:GASOLINE15 November 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Risk: A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

The authority's notice

18V908000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM19 December 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Risk: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy: MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

The authority's notice

18V910000LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERINGLANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING19 December 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Risk: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy: Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

The authority's notice

18V407000ELECTRICAL SYSTEMELECTRICAL SYSTEM15 June 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

Risk: If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired, increasing the risk of a crash and injuries.

Remedy: MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

The authority's notice

17V816000LATCHES/LOCKS/LINKAGES:DOORS:LATCHLATCHES/LOCKS/LINKAGES:DOORS:LATCH18 December 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00923/20Safety recallInjuriesno date · EU Safety Gate

The material used in two closure plugs on the engine might not be able to withstand the maximum load under dynamic driving conditions, allowing up to 9 liters of engine oil to escape around the plugs. Consequently, the escaped oil could leak onto the road, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01046/20Safety recallFireno date · EU Safety Gate

The elastomer material of the oil feed line for the exhaust-gas turbocharger may not comply with the specification, allowing oil to leak out. Consequently, the leaking oil could come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01336/20Safety recallFire, Injuriesno date · EU Safety Gate

Due to the lack of documentation, there is no confirmation that the screw connections of the turbocharger’s oil-supply and oil-return pipes were correctly executed during the assembly process. In the event of a loose screw connection, oil might leak at the oil-supply and/or oil-return pipe of the turbocharger. The leaking oil might then come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0268/19Safety recallInjuriesno date · EU Safety Gate

The sensors in some seatbelt locks may not have been adequately manufactured. Consequently, they might not detect a correctly fastened seatbelt and thus not activate the pre-tensioner systems (electric and pyrotechnic). In the event of an accident, these might not work leading to a limited restraint capacity and increasing the risk of injury to the occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1153/18Safety recallFire, Injuriesno date · EU Safety Gate

On certain vehicles, the nuts to attach the conductor rails inside the fuse box in the boot may not have been installed. This could lead to increased contact resistance between the conductor rails and, as a consequence, cause a fire or failure in the engine functioning, seat belt functions and the dashboard, leading to an increased risk of accident and injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1514/19Safety recallInjuriesno date · EU Safety Gate

The A, B and C pillar trims may not have been correctly fastened. In the event of an accident, the trims may impair the efficacy of the window airbags. If the window airbags are deployed, the trims might be detached and propelled into the passenger compartment, increasing the risk of injuries.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1794/19Safety recallInjuriesno date · EU Safety Gate

The fixing screw connecting the base holder of the manual control device may not be correctly fitted. This can impair the control over the vehicle, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

OM656DE29LA

210–250 kW (286–340 HP) · diesel

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
S 400 d long
Body
saloon
Fuel
diesel
Transmission
automatic
Engine size
2925 cc
Power
250 kW (340 HP)
Drive
RWD
Production
2017–2020

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • Fuel filter, diesel

    • 60,000 km or 2 years
All W222 versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms