23V854000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS15 December 2023 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
The authority's notice
21V197000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS19 March 2021 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
The authority's notice
21V072000COMMUNICATIONCOMMUNICATION12 February 2021 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.
On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles.
The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
The authority's notice
19V787000COMMUNICATIONCOMMUNICATION1 November 2019 · NHTSA (USA)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
The authority's notice
17V816000LATCHES/LOCKS/LINKAGES:DOORS:LATCHLATCHES/LOCKS/LINKAGES:DOORS:LATCH18 December 2017 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
The authority's notice
17V714000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM14 November 2017 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Risk: If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
The authority's notice
17V251000SEAT BELTS:PRETENSIONERSEAT BELTS:PRETENSIONER11 April 2017 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
Risk: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
The authority's notice
16V829000SEAT BELTSSEAT BELTS16 November 2016 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.
Risk: In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
The authority's notice
16V760000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS20 October 2016 · NHTSA (USA)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
The authority's notice
A12/00017/22Safety recallFireno date · EU Safety Gate
A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment.
Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00045/22Safety recallFireno date · EU Safety Gate
The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00185/23Safety recallInjuriesno date · EU Safety Gate
The aluminium bolts of the steering box may break. This can lead to detachment of the steering box from the power block, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00923/20Safety recallInjuriesno date · EU Safety Gate
The material used in two closure plugs on the engine might not be able to withstand the maximum load under dynamic driving conditions, allowing up to 9 liters of engine oil to escape around the plugs.
Consequently, the escaped oil could leak onto the road, posing a risk to the following traffic.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/0096/18Safety recallInjuriesno date · EU Safety Gate
In the event of a crash, the disconnection of the power supply by the pyrofuse prevents the automatic unlocking of the doors and the operation of other safety features. This could increase the risk of injury for the occupants.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/0626/17Safety recallInjuriesno date · EU Safety Gate
The propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect. As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1092/17Safety recallFireno date · EU Safety Gate
Poorly installed electrical system wiring in the passenger compartment could lead to a short-circuit and fire.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1153/18Safety recallFire, Injuriesno date · EU Safety Gate
On certain vehicles, the nuts to attach the conductor rails inside the fuse box in the boot may not have been installed. This could lead to increased contact resistance between the conductor rails and, as a consequence, cause a fire or failure in the engine functioning, seat belt functions and the dashboard, leading to an increased risk of accident and injury.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1498/17Safety recallInjuriesno date · EU Safety Gate
In the event of an accident involving the deployment of the driver airbag, the airbag might fail to open as intended, thus increasing the risk of injury to the driver.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1794/19Safety recallInjuriesno date · EU Safety Gate
The fixing screw connecting the base holder of the manual control device may not be correctly fitted. This can impair the control over the vehicle, increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
