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Mercedes-Benz S-Class S 500 e long Prestige Plus common faults.

2013–2017, saloon, petrol, 333 HP.

The fault list covers: M256E30DEHLAGR, M256E30DEHLAG engine, MB7250 transmission.

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1 fault write-ups. Important. 53 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

1 important faults

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Checklist

Mercedes-Benz S-Class S 500 e long Prestige Plus

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

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vinkodex.com · Before you buy it, see what can go wrong.

Official recall53 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 15 December 2023

23V854000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS15 December 2023 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

We could not check this: model year. The authority's notice

22V365000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE20 May 2022 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

We could not check this: model year. The authority's notice

A12/00284/22Safety recallInjuries29 October 2021 · EU Safety Gate

When the vehicle stops the airbag control unit may deactivate the passenger airbag. This could increase the risk of injury in the event of an accident. The product does not comply with the requirements of the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: 29/10/2021

We could not check this: model year. The authority's notice

21V197000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS19 March 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

21V072000COMMUNICATIONCOMMUNICATION12 February 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

We could not check this: model year. The authority's notice

20V449000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE31 July 2020 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Risk: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

We could not check this: model year. The authority's notice

20V173000ENGINEENGINE20 March 2020 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

Risk: An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

We could not check this: model year. The authority's notice

19V915000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADSSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS20 December 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.

Risk: The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.

We could not check this: model year. The authority's notice

19V821000ENGINE AND ENGINE COOLING:ENGINE:GASOLINEENGINE AND ENGINE COOLING:ENGINE:GASOLINE15 November 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Risk: A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

We could not check this: model year. The authority's notice

19V787000COMMUNICATIONCOMMUNICATION1 November 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

We could not check this: model year. The authority's notice

19V584000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS9 August 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling a 2019 S450 vehicle. The A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the covers to detach in the event of a crash.

Risk: If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.

Remedy: MBUSA will notify the owner, and a dealer will inspect the pillar covers, reinstalling them as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080006.

We could not check this: model year. The authority's notice

19V540000FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADARFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR19 July 2019 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Risk: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

We could not check this: model year. The authority's notice

18V908000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM19 December 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Risk: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy: MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

We could not check this: model year. The authority's notice

18V910000LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERINGLANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING19 December 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Risk: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy: Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

We could not check this: model year. The authority's notice

18V839000SEAT BELTSSEAT BELTS27 November 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.

Risk: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.

We could not check this: model year. The authority's notice

18V407000ELECTRICAL SYSTEMELECTRICAL SYSTEM15 June 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

Risk: If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired, increasing the risk of a crash and injuries.

Remedy: MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

We could not check this: model year. The authority's notice

17V816000LATCHES/LOCKS/LINKAGES:DOORS:LATCHLATCHES/LOCKS/LINKAGES:DOORS:LATCH18 December 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

We could not check this: model year. The authority's notice

17V714000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM14 November 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

Risk: If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

We could not check this: model year. The authority's notice

17V251000SEAT BELTS:PRETENSIONERSEAT BELTS:PRETENSIONER11 April 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."

Risk: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

17V177000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE14 March 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

16V899000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM14 December 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

16V829000SEAT BELTSSEAT BELTS16 November 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.

Risk: In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

16V760000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS20 October 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

We could not check this: model year. The authority's notice

13V576000SEAT BELTS:FRONT:ANCHORAGESEAT BELTS:FRONT:ANCHORAGE20 November 2013 · NHTSA (USA)

Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 S550 vehicles manufactured April 11, 2013, through October 14, 2013. In the affected vehicles, the front seat belt anchor might not be installed correctly allowing it to come loose in a crash.

Risk: If the seat belt anchor comes loose, in the event of a crash, the occupant may not be properly secured, increasing the risk of injury.

Remedy: Mercedes-Benz will notify owners, and dealers will inspect and correct the front seat belt anchor fitting, as necessary, free of charge. The recall began on December 20, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372. Mercedes-Benz's recall number is 2013110008.

We could not check this: model year. The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00152/21Safety recallInjuriesno date · EU Safety Gate

The internal tie rods used for the front axle steering may not have been intended for the type of vehicle, and thus, could be too short. In such a case, the rods could be bent or pulled out in the event of an additional, sudden force. This would impair the steerability of the vehicle, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00185/23Safety recallInjuriesno date · EU Safety Gate

The aluminium bolts of the steering box may break. This can lead to detachment of the steering box from the power block, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00481/20Safety recallInjuriesno date · EU Safety Gate

The level sensors of the vibration damper software may not have been installed in the correct direction which can cause the headlamp levelling to be outside the tolerance limits. If the vehicle is used with the maximum number of passengers, this will result in the oncoming traffic being affected by glare.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00497/22Safety recallInjuriesno date · EU Safety Gate

The airbag control unit might not have been bolted according to specifications and might detect incorrect acceleration values when the vehicle is moving. In consequence, the restraint systems might not be activated completely, which can increase the risk of an injury in case of an accident. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00730/21Safety recallInjuriesno date · EU Safety Gate

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0082/17Safety recallInjuriesno date · EU Safety Gate

The power-assisted steering control units may have been fitted with defectively welded contacts. As a result, a permanent electrical connection between the contacts cannot be guaranteed, which could lead to loss of support to the power-assisted steering and thus an increased risk of accidents.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00923/20Safety recallInjuriesno date · EU Safety Gate

The material used in two closure plugs on the engine might not be able to withstand the maximum load under dynamic driving conditions, allowing up to 9 liters of engine oil to escape around the plugs. Consequently, the escaped oil could leak onto the road, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0096/18Safety recallInjuriesno date · EU Safety Gate

In the event of a crash, the disconnection of the power supply by the pyrofuse prevents the automatic unlocking of the doors and the operation of other safety features. This could increase the risk of injury for the occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00968/22Safety recallInjuriesno date · EU Safety Gate

Due to a defect in the high fuel pressure manifold the engine might be damaged. This may lead to reduced engine power and to inability to start the vehicle, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01046/20Safety recallFireno date · EU Safety Gate

The elastomer material of the oil feed line for the exhaust-gas turbocharger may not comply with the specification, allowing oil to leak out. Consequently, the leaking oil could come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01260/21Safety recallFireno date · EU Safety Gate

The screw connection of an electrical connector at the pre-fuse box in the passenger footwell may be defective, which could increase the electrical transition resistance at that connection. As a result, the high electrical currents flowing through the connection could increase the temperature in this area, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01321/21Safety recallFireno date · EU Safety Gate

Due to defective fixing, the electrical connection between the 48V or 12V wiring harness and the support point may be sporadically interrupted. This could result in electrical arcing, leading to increased risk of fire. Furthermore, if the electrical connection were completely interrupted, the vehicle could not be started.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01336/20Safety recallFire, Injuriesno date · EU Safety Gate

Due to the lack of documentation, there is no confirmation that the screw connections of the turbocharger’s oil-supply and oil-return pipes were correctly executed during the assembly process. In the event of a loose screw connection, oil might leak at the oil-supply and/or oil-return pipe of the turbocharger. The leaking oil might then come into contact with hot components, increasing the risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01357/21Safety recallInjuriesno date · EU Safety Gate

The middle fold-down rear headrest may not be correctly locked into the in-use position. This could impair its protective effect, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01361/21Safety recallInjuriesno date · EU Safety Gate

The electrical connector of the side-impact sensors might not be correctly latched and could become detached. This would lead to delayed activation of the restraint systems in the event of a side impact, reducing their restraining effect and increasing the risk of injury to the vehicle occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01379/22Safety recallInjuriesno date · EU Safety Gate

Trim parts of the backrest on both front seats can detach during rear airbag deployment in the event of an accident. The airbag deployment may be impaired and the airbag itself may be damaged, increasing the risk of injury to rear occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/02133/23Safety recallFire, Injuriesno date · EU Safety Gate

The fuse box of the engine compartment may be defective. High electrical currents could increase the temperature, creating a risk of fire. This is turn can lead to an electricity interruption and the vehicle may lose propulsion power, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/02416/23Safety recallFire, Injuriesno date · EU Safety Gate

The 12 volt ground wire screw in the trunk may be defective, which can lead to that certain electronic stability program (ESP) functions can be disabled or strong electrical currents may lead to a local increase in temperature, increasing the risk of an accident or fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0268/19Safety recallInjuriesno date · EU Safety Gate

The sensors in some seatbelt locks may not have been adequately manufactured. Consequently, they might not detect a correctly fastened seatbelt and thus not activate the pre-tensioner systems (electric and pyrotechnic). In the event of an accident, these might not work leading to a limited restraint capacity and increasing the risk of injury to the occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/03598/24Safety recallEnvironment, Fire, Injuriesno date · EU Safety Gate

In the event of an independent hardware failure, the lambda control in the Engine Control Unit (ECU) software can erroneously increase the amount of injected fuel during cylinder deactivation. As a result, exhaust temperatures can increase and this can damage surrounding components (e.g. engine wiring harness, catalytic converter). This can create an unexpected loss of propulsion, increasing the risk of accidents and injuries. Moreover, this can increase the risk of fire. In addition, local statutory exhaust emission limits could be exceeded. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0626/17Safety recallInjuriesno date · EU Safety Gate

The propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect. As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1092/17Safety recallFireno date · EU Safety Gate

Poorly installed electrical system wiring in the passenger compartment could lead to a short-circuit and fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1153/18Safety recallFire, Injuriesno date · EU Safety Gate

On certain vehicles, the nuts to attach the conductor rails inside the fuse box in the boot may not have been installed. This could lead to increased contact resistance between the conductor rails and, as a consequence, cause a fire or failure in the engine functioning, seat belt functions and the dashboard, leading to an increased risk of accident and injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1498/17Safety recallInjuriesno date · EU Safety Gate

In the event of an accident involving the deployment of the driver airbag, the airbag might fail to open as intended, thus increasing the risk of injury to the driver.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1514/19Safety recallInjuriesno date · EU Safety Gate

The A, B and C pillar trims may not have been correctly fastened. In the event of an accident, the trims may impair the efficacy of the window airbags. If the window airbags are deployed, the trims might be detached and propelled into the passenger compartment, increasing the risk of injuries.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1794/19Safety recallInjuriesno date · EU Safety Gate

The fixing screw connecting the base holder of the manual control device may not be correctly fitted. This can impair the control over the vehicle, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

SR/03711/24Safety recallInjuriesno date · EU Safety Gate

The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

Engine and transmission

2 engines · 1 transmissions

M256E30DEHLAGR

15–280 kW (20–381 HP) · hybrid

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it. More than one engine code is possible. The fault list shows the faults of each.

Variant data

What is in this version

Factory data

Trim
S 500 e long Prestige Plus
Body
saloon
Fuel
petrol
Transmission
automatic
Engine size
2996 cc
Power
245 kW (333 HP)
Drive
RWD
Production
2013–2017

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms