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Volkswagen Tiguan 2.0 TDI 150hp 4Motion Sport & Style common faults.

2011–2016, SUV, diesel, 150 HP.

The fault list covers: CUVC engine, DQ500 transmission.

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7 fault write-ups. 6 important. 2 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

6 important faults

expensive6

4Motion Haldex: the pre-charge pump blocks up

expensive

The Haldex clutch engages the rear axle when the front wheels slip. The pre-charge pump blocks up with oil sludge, and the rear axle simply gets no drive: the car appears to run faultlessly as long as grip is good. The telltale sign is the front wheels spinning while the rears stand still. The same unit sits in the Tiguan I and the Passat B8 4Motion. The fourth generation Haldex, built up to October 2013, has a replaceable filter; the fifth generation after it does not, and there the oil change is the maintenance. Prevention is cheap, the consequence is not: replacing a neglected unit is a major expense.

What to check

  • Ask when the Haldex oil and filter were last changed: if never, budget for it immediately
  • Check whether the car is 4Motion at all: the presence of a rear differential is visible under the car
  • On a loose, gravel or grass surface pull away firmly: if only the front wheels spin, that is suspect
1 more steps in the write-up

DQ500 (7 speed wet clutch DSG): mechatronics and differential

expensive

The seven speed, wet clutch DQ500 is the DSG of the high torque models (Transporter, Arteon, Tiguan). On a heavy vehicle, on the T5 vans, the splined joint of the differential can shear. Clutch debris blocks the valves of the mechatronics unit, and it jerks on shifts. The pressure sensors fail at around 100,000 to 150,000 km, and then either the even or the odd gears drop out. The control board fails from overheating next to a clogged heat exchanger. It is not repairable, only replaceable.

What to check

  • On the test drive watch for jerking between 1st and 2nd and 2nd and 3rd, cold and warm
  • Pull away gently from standstill: shuddering indicates clutch wear
  • If a whole group of gears (even or odd) is missing, that is a pressure sensor fault
3 more steps in the write-up

Dual mass flywheel: diesel

expensive

The internal springs of the flywheel tire, and the two discs knock against each other. The signs are a rattling or knocking from the bellhousing at idle and when releasing the clutch pedal, and vibration through the floor. If the clutch slips without a burnt smell, that also points to the flywheel. It is worth replacing in time: a disintegrated flywheel can destroy the bellhousing too. At a clutch replacement the two go together anyway.

What to check

  • At idle, without touching the clutch pedal, listen for the rattle from the bellhousing, then press the pedal: if it stops, that is suspect
  • Watch for the characteristic clatter on starting and switching off
  • Put your foot on the floor at idle: a noticeable vibration indicates tired springs
2 more steps in the write-up

I: above average wear of the front suspension

expensive

The springs, dampers and control arm bushes wear far earlier than average. In the roadworthiness test the suspension failure rate on this model is many times the average: the TUV statistics have shown this for years. Symptoms: knocking on uneven roads, less confident cornering, uneven tyre wear. A broken spring also occurs, typically on overloaded cars.

What to check

  • On an uneven road with the window open, listen for knocking from the front suspension
  • Look at the inner and outer edges of the tyres: uneven wear indicates a suspension fault
  • Push the car down at each corner: if it rebounds several times, the damper is tired
2 more steps in the write-up

I: the brake discs warp early

expensive

Waves and grooves appear on the surface of the brake discs under 30,000 km, accompanied by pulsing felt through the steering wheel and the brake pedal when braking. The phenomenon is not a question of driving style: it is traced back to faulty production batches. VW sometimes contributed to the cost as a goodwill gesture, but rejected many claims. A full brake overhaul is a substantial item.

What to check

  • On the test drive brake from 80 with moderate force: pulsing felt through the steering wheel is the sign of a warped disc
  • Look at the disc surface through the wheel: the grooves and the lip around the edge are visible to the eye
  • Ask when and how many times the discs were replaced: a repeat replacement within a short time points to wavy discs
1 more steps in the write-up

Tiguan I: the panoramic roof water channel cracks

expensive

The water channel around the roof is plastic and the support frame is steel; the two expand differently, and a stress crack forms where they meet. Add to that a rear drain squashed during assembly. The water gets onto the headlining, and from there into the cabin and the electronics. The repair is often not durable: the workshop seals it or cleans a drain, and months later it comes back.

What to check

  • Feel along the headlining all around the roof, especially at the rear corners
  • Open the roof and look at the channel running around it for cracks
  • Pour a little water into the four corners of the channel, and see whether it drains out underneath
2 more steps in the write-up

cheap repair1

DSG selector lever: failure of the P position switch

cheap repair

The dash shows "Error: Workshop! Only leave vehicle in position P" with an audible warning. The message appears in whatever language the car is set to, for example "Fehler: Werkstatt! Fahrzeug nur in Stellung P verlassen" in German.

Show the rest

The message points at the gearbox, but the fault is not there. A tiny switch sits in the module under the selector lever and signals that the lever is in park (P). Its contact wears and can also burn. That makes the signal unreliable, and the car warns you. The fault codes appear as 617752, P173400 or B116229.

At first it is intermittent. Sometimes the message comes up, sometimes not, so a short test drive easily misses it. Later it becomes permanent, and the gearbox can drop into limp mode.

This fault looks more expensive than it is. The maker released a separate retrofit switch kit for it (5Q0713128A for the black module, 3Q0713128 for the white one), which can be fitted in half an hour. The kit costs 70 to 100 pounds. At a franchised dealer, however, the whole selector lever module sometimes gets replaced, which costs 626 to 1,000 pounds there. So the difference between the two routes is roughly tenfold.

The affected group is post 2013 MQB platform Volkswagen, Audi, Seat and Skoda cars with a DSG gearbox. The switch is in these gearboxes, because that is what these cars have in common. The part itself is not part of the gearbox but of the module under the lever.

What to check

  • Watch the dash after starting: the message is intermittent and can be missed on a short loop
  • Move the lever from P to D and back several times, then get out and lock the car
  • Ask whether the selector lever switch has been replaced already, and ask for the invoice
2 more steps in the write-up

Checklist

Volkswagen Tiguan 2.0 TDI 150hp 4Motion Sport & Style

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

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On every car

Ask the owner

Faults of this model

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Official recall2 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 4 August 2015

15V483000AIR BAGS:FRONTALAIR BAGS:FRONTAL4 August 2015 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

The authority's notice

14V441000FUEL SYSTEM, GASOLINEFUEL SYSTEM, GASOLINE21 July 2014 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Risk: A vehicle stall increases the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

The authority's notice

Engine and transmission

CUVC · 2.0 TDI

110 kW (150 HP) · diesel

DQ500 · 7-speed DSG, wet clutch, high-torque

DSG · 7 speed

Clutchwet
Torque limit600 Nm
MakerVolkswagen

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
Sport & Style
Body
SUV
Fuel
diesel
Transmission
automatic
Engine size
1968 cc
Power
110 kW (150 HP)
Drive
AWD
Production
2011–2016

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Engine oil and oil filter

    • LongLife30,000 km or 2 years(valid only with LongLife-approved oil)
    • 15,000 km or 1 year

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • Haldex coupling: oil and filter

    • 64,000 km or 3 years(40,000 miles, or 3 years per the older VW documentation)

  • DSG oil change, WET clutch gearbox

    • 60,000 km or 4 years

  • Timing belt, 1.6 / 2.0 TDI (EA188/EA189/EA288)

    • 210,000 km(EA288, including the 1.6 TDI, with no time limit. 130,000 miles = 209,215 km. Parts maker repair specification, read by a human. The interval chart at https://www.rwcmotorsport.com/tech/tdi-maintenance.php gives the same figure independently.)

  • Coolant (antifreeze) change

    • first: 193,000 km or 10 years, then 97,000 km or 5 years(G13 / G12++: first change at 120,000 miles or 10 years, then every 60,000 miles or 5 years)

  • Fuel filter, diesel

    • 60,000 km or 2 years
All I versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms