The EGR cooler cools the recirculated exhaust gas before it enters the intake again, and coolant flows through it while it does so.
Applies to the engine DTUA.
Repair: 600–1,500 EUR
2017–2024. The fault list covers this generation and the engines in it. If the listing gives the exact version, pick it below.

© M 93 / CC BY-SA 3.0 de
What to watch for
The list covers the generation, the engines and the transmissions. Once you pick the version, only the faults that apply to it stay.
The EGR cooler cools the recirculated exhaust gas before it enters the intake again, and coolant flows through it while it does so.
Applies to the engine DTUA.
Repair: 600–1,500 EUR
On these engines the oil pump is driven by its own small toothed belt, and that belt runs in the hot engine oil.
Applies to the engine DFGA, DTUA.
Repair: 200–600 EUR
On short urban trips the particulate filter cannot burn through.
Applies to the engine CUAA, DFGA, DFHA and 2 more.
On AdBlue (SCR) diesels the NOx sensor after the catalyst ages, and the tip of the dosing valve crystallises.
Applies to the engine DTSB, DTUA.
The 7 speed, wet clutch DSG that replaced the DQ250 in the MQB models (0GC / DQ381) is vulnerable from the mechatronics side.
Applies to the transmission DQ381.
The seven speed, wet clutch DQ500 is the DSG of the high torque models (Transporter, Arteon, Tiguan).
Applies to the transmission DQ500.
In the EA211 the water pump and the thermostat are one plastic module, and the pump is driven not by the timing belt but by a separate toothed belt behind the exhaust camshaft.
Applies to the engine DADA, DGEB.
On the EA288 the coolant pump is demand-controlled, and after replacement the cooling circuit cannot be filled the old way.
Applies to the engine DFGA, DFHA.
10 more faults belong to this generation. On the version page, only the ones that apply stay.
The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done. The list covers the whole generation. We did not filter it by model year. Some apply only to a narrower production window.
Most recent: 8 September 2021
21V695000SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERSSERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS8 September 2021 · NHTSA (USA)Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Risk: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
Remedy: Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.
21V274000TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS21 April 2021 · NHTSA (USA)Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.
20V135000SERVICE BRAKESSERVICE BRAKES6 March 2020 · NHTSA (USA)Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk: An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began April 3, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47P8.
A12/00188/24Safety recallFireno date · EU Safety GateThe thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/00565/22Safety recallFire, Injuriesno date · EU Safety GateThe amount of extinguishing sand in the fuse of the high-voltage system is not sufficient in the event of a short circuit to the high-voltage safety system. This may cause it to burst, increasing the risk of injuries. Furthermore, the blown fuse can interrupt electrical flow of current leading to a voltage drop inside the vehicle, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/00584/22Safety recallBurns, Fireno date · EU Safety GateThe engine covers installed on affected vehicles could detach from their fixings depending on the conditions of use (e.g. very sporty driving, or poor road surfaces) and their age. A loose engine cover could come into contact with the hot area of the exhaust gas turbocharger, increasing the risk of burns or fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicle.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/00701/20Safety recallInjuriesno date · EU Safety GateThe brake pedal pushrod may be defective. As a result, in case of failure of the electromechanical brake booster, the effort necessary to actuate the brake increases significantly, increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/00804/21Safety recallFireno date · EU Safety GateThe connections of the 12V positive battery cable and of the battery monitoring system cable to the main fuse box may have been swapped round. As a result, the 12V positive battery cable will not be properly fused In the event of a short circuit, e.g. following an accident, and its temperature would exceed the permitted value, leading to increased risk of fire.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/01322/21Safety recallInjuriesno date · EU Safety GateThe luggage net may be incorrectly affixed. As a result, luggage could end up in the passenger compartment, causing injury to the occupants.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/01363/21Safety recallInjuriesno date · EU Safety GateThe push/actuating rod may not be properly screwed onto the brake booster and could become detached. As a result, there would no longer be any mechanical connection between the foot brake and the brake booster. Consequently, braking will be possible only by actuating the regulated emergency-braking function of the electronic parking brake (EPB) using the EPB switch on the central console.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/0388/18Safety recallInjuriesno date · EU Safety GateThe brake discs on the front axle are too weak. As a consequence, when placed under extreme pressure, the brake disc can crack or even break, affecting braking performance.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/1063/19Safety recallInjuriesno date · EU Safety GateIn the event of a repair, due to an ambiguous indication in the replacement parts catalogue, the adhesive joint between the sunroof cover and the sliding roof may be fitted incorrectly. As a result, the sunroof cover could detach in motion and endanger the following traffic.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/1785/17Safety recallInjuriesno date · EU Safety GateThe rear wheel-bearing housing may fracture. This can impair the vehicle’s road-holding ability, leading to the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/1850/17Safety recallInjuriesno date · EU Safety GateThe adhesive bond between the upper and lower parts of the rear spoiler may be incorrect. The upper part of the spoiler could consequently detach whilst the vehicle is in motion, endangering following traffic.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
A12/1954/18Safety recallInjuriesno date · EU Safety GateThe fitting for the headrest may have been incorrectly welded to the backrest. As a consequence, the supportive and protective effect of the headrest may be limited in the event of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
Engines and transmissions in this generation
A fault is often tied to the engine, not to the whole generation. You find the engine code in the registration document.
I · 2017–2024
The fault list opens on the version page.
37 versions
1.4 l · 1395 cm³
DGEB
1.4 eHybrid R-Line Business
2020–2024 · R-Line Business
1.4 l · 1395 cm³
DGEB
1.4 TSI eHybrid Elegance Business+
2020–2024 · Elegance Business+
1.4 l · 1395 cm³
DGEB
1.4 TSI eHybrid R-Line Business
2020–2024 · R-Line Business
1.5 l · 1498 cm³
DADA · DQ381
1.5 TSI 150hp
2017–2020
1.5 l · 1498 cm³
DADA · MQ250
1.5 TSI 150hp
2017–2020
1.5 l · 1498 cm³
DADA · MQ250
1.5 TSI 150hp Business R
2017–2020 · Business R
1.5 l · 1498 cm³
DADA · DQ381
1.5 TSI 150hp Business R
2017–2020 · Business R
1.5 l · 1498 cm³
DADA · MQ250
1.5 TSI 150hp Elegance
2017–2020 · Elegance
1.5 l · 1498 cm³
DADA · DQ381
1.5 TSI 150hp Elegance
2017–2020 · Elegance
1.5 l · 1498 cm³
DADA · MQ250
1.5 TSI 150hp Elegance Business
2017–2020 · Elegance Business
1.5 l · 1498 cm³
DADA · DQ381
1.5 TSI 150hp Elegance Business
2017–2020 · Elegance Business
2.0 l · 1968 cm³
DFGA · MQ281
2.0 TDI 150hp
2017–2020
2.0 l · 1968 cm³
DFGA · DTSB · DQ381
2.0 TDI 150hp
2017–2020
2.0 l · 1968 cm³
DFGA · DTSB · DQ381
2.0 TDI 150hp Business R
2017–2020 · Business R
2.0 l · 1968 cm³
DFGA · MQ281
2.0 TDI 150hp Business R
2017–2020 · Business R
2.0 l · 1968 cm³
DTSB · DFGA · DQ381
2.0 TDI 150hp Elegance
2017–2020 · Elegance
2.0 l · 1968 cm³
DFGA · MQ281
2.0 TDI 150hp Elegance
2017–2020 · Elegance
2.0 l · 1968 cm³
DFGA · DTSB · DQ381
2.0 TDI 150hp Elegance Business
2017–2020 · Elegance Business
2.0 l · 1968 cm³
DFGA · MQ281
2.0 TDI 150hp Elegance Business
2017–2020 · Elegance Business
2.0 l · 1968 cm³
DFGA · DTSB · DQ381
2.0 TDI 150hp Elegance Business Exclusive
2017–2020 · Elegance Business Exclusive
2.0 l · 1968 cm³
DFHA · DQ381
2.0 TDI 190hp Business R
2017–2020 · Business R
2.0 l · 1968 cm³
DFHA · DQ381
2.0 TDI 190hp Business R Exclusive
2017–2020 · Business R Exclusive
2.0 l · 1968 cm³
DFHA · DQ381
2.0 TDI 190hp Elegance
2017–2020 · Elegance
2.0 l · 1968 cm³
DFHA · DQ381
2.0 TDI 190hp Elegance Business
2017–2020 · Elegance Business
2.0 l · 1968 cm³
DFHA · DQ381
2.0 TDI 190hp Elegance Business Exclusive
2017–2020 · Elegance Business Exclusive
2.0 l · 1968 cm³
DTUA · DQ381
2.0 TDI 200hp R-Line Business+
2020–2024 · R-Line Business+
2.0 l · 1968 cm³
DTUA · DQ381
2.0 TDI 200hp R-Line Business+
2020–2024 · R-Line Business+
2.0 l · 1968 cm³
CUAA · DQ500
2.0 TDI 240hp 4Motion Business R
2017–2020 · Business R
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp Business R
2017–2020 · Business R
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp Business R Exclusive
2017–2020 · Business R Exclusive
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp Elegance
2017–2020 · Elegance
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp Elegance Business
2017–2020 · Elegance Business
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp Elegance Business Exclusive
2017–2020 · Elegance Business Exclusive
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp R-Line Business
2020–2024 · R-Line Business
2.0 l · 1984 cm³
CZPB · DKZA · DQ381
2.0 TSI 190hp R-Line Business
2020–2024 · R-Line Business
2.0 l · 1984 cm³
DNUA · DQ381
2.0 TSI 272hp 4Motion Business R
2017–2020 · Business R
2.0 l · 1984 cm³
DNFE · DJHC · DQ381
2.0 TSI 280hp 4Motion Business R
2017–2020 · Business R
Neighbouring generations
I (Typ 3H). If the listing is from the changeover year, look at the neighbour too.
Previous generation
This is the earliest.
This generation
I · 2017–2024
Next generation
This is the latest.
Common questions
2017–2024. The changeover year can fall in two generations. If the listing is from that year, look at the neighbour too.
No. It depends on the engine and the transmission too.
The fault list is.
We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.