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Mercedes-Benz E-Class E 300 d common faults.

2016–2020, saloon, diesel, 245 HP.

The fault list covers: OM654D20SCR engine, MB7250 transmission.

What you save stays on this device only. My saves

3 fault write-ups. All are important. 28 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

3 important faults

critical1

On the OM654 and OM656 diesels the maker started a recall over the vacuum controlled coolant pump (maker action code: 2090008). The fault: a leak can develop between the coolant and the vacuum circuit; if coolant reaches the electric switching valves, an electrochemical reaction can raise the temperature of the part, and a fire risk cannot be ruled out.

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The fix: replacing the electric switching valve and a software update. The campaign started at the end of 2021; the affected group is the C-Class, E-Class and other OM654/OM656 models.

A recall on the model does not mean it was carried out on this car. Only the franchised dealer can tell you, by VIN.

What to check

  • Ask the franchised dealer by VIN: is action 2090008 OPEN or CLOSED
  • Check the coolant level and look around the vacuum system for leaks
  • Ask for the service sheet: a switching valve replacement plus a software update is part of the campaign
1 more steps in the write-up

expensive2

The modern OM654 four cylinder diesel (and the modular OM656 six cylinder) carries two weaknesses on the used market that reinforce each other.

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1) Roller finger followers (Rollenschlepphebel). According to the German technical press, on some cars the followers wear early at around 100,000 to 120,000 km. On 10 July 2018 the maker introduced a strengthened follower from engine number 80278367 (new part number A6540505701 in place of the old A6540501100). On early built cars the risk is higher. A faulty follower develops so much heat that the removed metal shows blue discolouration (Anlaufspur).

2) Oil dilution. The post injection needed to regenerate the particulate filter puts diesel fuel into the engine oil. With short urban use the engine does not get warm enough, the fuel does not evaporate, the oil thins out, and the follower and valvetrain are exactly what suffers most from poor lubrication.

The timing chain sits on the gearbox side: if it stretches, the replacement is labour intensive. There are few complaints of a broken chain, but on the early series about 5,000 cars were recalled for a weak chain, and the Tritan 15 coating was changed to Tritan 18.

between 80,000 and 160,000 km

What to check

  • Listen to the engine on a cold start: metallic ticking or rattling from the follower or the chain is suspect
  • Ask for the engine number: cars below 80278367 (before July 2018) are the old follower group
  • Check the service book: how often and with what oil (MB 229.52 is recommended) it was changed. Long intervals plus urban use is the worst pairing
2 more steps in the write-up

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Checklist

Mercedes-Benz E-Class E 300 d

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall28 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 27 April 2018

18V271000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS27 April 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.

The authority's notice

18V151000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS6 March 2018 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: An insufficiently illuminated roadway may increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.

The authority's notice

A12/1352/17Safety recallFire1 September 2017 · EU Safety Gate

The starter current limiter may be overloaded and overheat. As a consequence, the surrounding components could ignite, leading to a fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: 01/09/2017

The authority's notice

17V241000STEERING:ELECTRIC POWER ASSIST SYSTEMSTEERING:ELECTRIC POWER ASSIST SYSTEM11 April 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Risk: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

17V245000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE11 April 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

17V246000STRUCTURE:BODY:ROOF AND PILLARSSTRUCTURE:BODY:ROOF AND PILLARS11 April 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.

Risk: If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

17V176000AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVEAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE14 March 2017 · NHTSA (USA)

Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.

Remedy: MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.

The authority's notice

17V076000AIR BAGS:SENSOR:OCCUPANT CLASSIFICATIONAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION8 February 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.

Risk: If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.

Remedy: MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

17V078000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)8 February 2017 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Risk: If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

16V758000FUEL SYSTEM, GASOLINEFUEL SYSTEM, GASOLINE19 October 2016 · NHTSA (USA)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.

Risk: Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.

Remedy: MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00773/21Safety recallFire, Injuriesno date · EU Safety Gate

Due to a defective screw connection, the starter motor positive cable may become damaged by the relative movements of the starter. Consequently, the cable could come into contact with the housing of the starter and cause a short circuit, which could lead to an engine stall and increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01979/24Safety recallFireno date · EU Safety Gate

The electrical connector of the transmission wiring harness may not have been correctly processed. This can lead to water entering the connector, which could cause short circuit and can create a thermal overload of the connector when the vehicle is parked, causing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0626/17Safety recallInjuriesno date · EU Safety Gate

The propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect. As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0754/18Safety recallFire, Injuriesno date · EU Safety Gate

The seals on the front doors around the window may allow water to enter the inner door area causing damage to the door control unit. As a result, the pinch protection on the electric window regulators could be impaired or there could be a short circuit leading to a fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0763/17Safety recallInjuriesno date · EU Safety Gate

The mixture ratio of the fuel in the inflators of the front-passenger knee, pelvic and side curtain airbags may not be correct. In the event of an accident requiring the deployment of the airbags, this could lead to the airbags not inflating properly.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0775/18Safety recallInjuriesno date · EU Safety Gate

The welding of the backrests of the driver's and front passenger's seats may be defective. In the event of an accident, the welding could break, increasing the risk of injury to the occupant of the seat in question.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0837/17Safety recallInjuriesno date · EU Safety Gate

The bonding between the top and the lower part of the roof-mounted taxi sign may not be adequate. As a consequence, the top of the taxi sign may become detached from the lower part with a risk of accidents for other road users.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0957/18Safety recallInjuriesno date · EU Safety Gate

The seat-backs may not be fully secured on the right-hand side of the front seats. In the event of an accident, any unsecured objects on the rear seats of the vehicle may not be restrained, thereby increasing the risk of injury to passengers in the front seats.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1193/18Safety recallInjuriesno date · EU Safety Gate

The navigation software may be faulty, storing the wrong location of the vehicle. As a result, when the emergency call system (eCall) is used, the location communicated to the emergency centre might not correspond to the actual vehicle location. In such cases, emergency services could not be directed to the vehicle.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1259/17Safety recallInjuriesno date · EU Safety Gate

The mixing ratio of the propellant for the seat-belt pre-tensioner igniters may be incorrect. In an accident in which the rear seat-belt pre-tensioners were activated, the igniters might not ignite as intended and the pre-tensioners would not provide the restraint performance required.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1337/18Safety recallInjuriesno date · EU Safety Gate

The ISOFIX console, anchoring the child seat to the car body, may not be adequate. As a result, the child seat installed in the back seat may not be anchored as intended and in the event of an accident, the child may be injured.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1447/18Safety recallInjuriesno date · EU Safety Gate

The calibration of the occupant classification system for the passenger seat does not work correctly. If a child seat is installed on the passenger seat, the airbag might not be deactivated and be deployed in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1608/18Safety recallInjuriesno date · EU Safety Gate

The operation of the active bonnet may be faulty because of a wrong positioning of the sensor hose in the front bumper. In the event of a collision with a pedestrian, the pedestrian would not be detected and the active bonnet would not be triggered. This could increase the potential risk of injury for the pedestrian.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1733/17Safety recallInjuriesno date · EU Safety Gate

The steering column is not sufficiently earthed. As a result, in the event of an electrostatic discharge, the driver's airbag may be triggered when not required. This could cause an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1753/19Safety recallInjuriesno date · EU Safety Gate

The rear spoiler might not have been attached in accordance with requirements. As a result, the rear spoiler could become completely detached from the vehicle at high speeds, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1794/19Safety recallInjuriesno date · EU Safety Gate

The fixing screw connecting the base holder of the manual control device may not be correctly fitted. This can impair the control over the vehicle, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

OM654D20SCR

110–180 kW (150–245 HP) · diesel

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
E 300 d
Body
saloon
Fuel
diesel
Transmission
automatic
Engine size
1950 cc
Power
180 kW (245 HP)
Drive
RWD
Production
2016–2020

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Fuel filter, diesel

    • 60,000 km or 2 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms