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Mercedes-Benz E-Class E 300 de Business Solution common faults.

2016–2020, saloon, diesel, 194 HP.

The fault list covers: OM654DE20SCR engine, MB7250 transmission.

What you save stays on this device only. My saves

3 fault write-ups. All are important. 12 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

3 important faults

critical1

On the OM654 and OM656 diesels the maker started a recall over the vacuum controlled coolant pump (maker action code: 2090008). The fault: a leak can develop between the coolant and the vacuum circuit; if coolant reaches the electric switching valves, an electrochemical reaction can raise the temperature of the part, and a fire risk cannot be ruled out.

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The fix: replacing the electric switching valve and a software update. The campaign started at the end of 2021; the affected group is the C-Class, E-Class and other OM654/OM656 models.

A recall on the model does not mean it was carried out on this car. Only the franchised dealer can tell you, by VIN.

What to check

  • Ask the franchised dealer by VIN: is action 2090008 OPEN or CLOSED
  • Check the coolant level and look around the vacuum system for leaks
  • Ask for the service sheet: a switching valve replacement plus a software update is part of the campaign
1 more steps in the write-up

expensive2

The modern OM654 four cylinder diesel (and the modular OM656 six cylinder) carries two weaknesses on the used market that reinforce each other.

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1) Roller finger followers (Rollenschlepphebel). According to the German technical press, on some cars the followers wear early at around 100,000 to 120,000 km. On 10 July 2018 the maker introduced a strengthened follower from engine number 80278367 (new part number A6540505701 in place of the old A6540501100). On early built cars the risk is higher. A faulty follower develops so much heat that the removed metal shows blue discolouration (Anlaufspur).

2) Oil dilution. The post injection needed to regenerate the particulate filter puts diesel fuel into the engine oil. With short urban use the engine does not get warm enough, the fuel does not evaporate, the oil thins out, and the follower and valvetrain are exactly what suffers most from poor lubrication.

The timing chain sits on the gearbox side: if it stretches, the replacement is labour intensive. There are few complaints of a broken chain, but on the early series about 5,000 cars were recalled for a weak chain, and the Tritan 15 coating was changed to Tritan 18.

between 80,000 and 160,000 km

What to check

  • Listen to the engine on a cold start: metallic ticking or rattling from the follower or the chain is suspect
  • Ask for the engine number: cars below 80278367 (before July 2018) are the old follower group
  • Check the service book: how often and with what oil (MB 229.52 is recommended) it was changed. Long intervals plus urban use is the worst pairing
2 more steps in the write-up

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Checklist

Mercedes-Benz E-Class E 300 de Business Solution

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall12 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 11 August 2015

15V505000ENGINE AND ENGINE COOLING:ENGINEENGINE AND ENGINE COOLING:ENGINE11 August 2015 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.

The authority's notice

A12/00017/22Safety recallFireno date · EU Safety Gate

A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01236/20Safety recallInjuriesno date · EU Safety Gate

The driver and passenger airbags of the company Takata in vehicles with ammonium nitrate gas generators without drying agents could, under certain climate conditions, lead over time to a chemical change in the fuel. In the event of an accident triggering the release of the driver or passenger airbag, this change could cause the gas generators to burst. If a gas generator ruptures, the airbag would then have no restraining function and loose parts from the gas generator could reach the vehicle interior. This would increase the risk of injury for passengers.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0334/17Safety recallInjuriesno date · EU Safety Gate

The front passenger occupant detection control unit may have been incorrectly installed and could misclassify a passenger as a child seat. That would cause the front passenger airbag to be deactivated in the event of an accident and would thereby increase the risk of injury for the passenger.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0457/17Safety recallInjuriesno date · EU Safety Gate

Following the update of the control unit coding, the coding parameters of the control unit could be defective. This could give rise to various unplanned reactions in the vehicle: the wrong airbag could be triggered in the event of an accident, the airbag control unit may not recognise the belt buckle status, the engine control unit could be coded with a false maximum speed or various assistance systems may not function.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0626/17Safety recallInjuriesno date · EU Safety Gate

The propellant mixing ratio in certain seat-belt pre-tensioner igniters may be incorrect. As a result, in the event of an accident where the front seat-belt pre-tensioners are activated, the pre-tensioners would not provide the restraint performance required if the igniter did not ignite as intended. This could put the occupants at a greater risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0763/17Safety recallInjuriesno date · EU Safety Gate

The mixture ratio of the fuel in the inflators of the front-passenger knee, pelvic and side curtain airbags may not be correct. In the event of an accident requiring the deployment of the airbags, this could lead to the airbags not inflating properly.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/0837/17Safety recallInjuriesno date · EU Safety Gate

The bonding between the top and the lower part of the roof-mounted taxi sign may not be adequate. As a consequence, the top of the taxi sign may become detached from the lower part with a risk of accidents for other road users.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1259/17Safety recallInjuriesno date · EU Safety Gate

The mixing ratio of the propellant for the seat-belt pre-tensioner igniters may be incorrect. In an accident in which the rear seat-belt pre-tensioners were activated, the igniters might not ignite as intended and the pre-tensioners would not provide the restraint performance required.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1608/18Safety recallInjuriesno date · EU Safety Gate

The operation of the active bonnet may be faulty because of a wrong positioning of the sensor hose in the front bumper. In the event of a collision with a pedestrian, the pedestrian would not be detected and the active bonnet would not be triggered. This could increase the potential risk of injury for the pedestrian.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/1753/19Safety recallInjuriesno date · EU Safety Gate

The rear spoiler might not have been attached in accordance with requirements. As a result, the rear spoiler could become completely detached from the vehicle at high speeds, posing a risk to the following traffic.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

SR/03711/24Safety recallInjuriesno date · EU Safety Gate

The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixing screws fail, the power-assisted steering could detach, resulting in a loss of power steering and an increased risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

OM654DE20SCR

90–225 kW (122–306 HP) · hybrid

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
E 300 de Business Solution
Body
saloon
Fuel
diesel
Transmission
automatic
Engine size
1950 cc
Power
143 kW (194 HP)
Drive
RWD
Production
2016–2020

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years
  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)
  • Spark plugs, petrol

    • 60,000 km or 6 years

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms