vinkodex.

Volkswagen Passat 1.4 TSI PHEV GTE Business common faults.

2019–2024, estate, hybrid, 156 HP.

The fault list covers: CUKC, DGEB engine, DQ250 transmission.

What you save stays on this device only. My saves

5 fault write-ups. 2 important. 8 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

2 important faults

expensive2

DQ250 (6 speed wet DSG): mechatronics and clutch pack

expensive

The solenoids of the mechatronics unit wear out: slow or harsh shifting, then limp mode. A characteristic sign is the partial or complete loss of reverse. Wear of the clutch pack or the wrong spring force causes jerking and slipping. Because of the wet design it fails less often and at higher mileage than the dry DQ200, but when it does fail, it is expensive.

above 150,000 km

What to check

  • Pull away slowly from standstill and watch how smooth the 1 to 2 and 2 to 3 shifts are
  • Select reverse several times, cold and warm: is it delayed, does it engage at all
  • Under load (on a slope) watch whether the clutch slips
2 more steps in the write-up

EA211 (1.0 to 1.5 TSI): water pump and thermostat module leak

expensive

In the EA211 the water pump and the thermostat are one plastic module, and the pump is driven not by the timing belt but by a separate toothed belt behind the exhaust camshaft. There are usually two problems with it: the plastic housing warps or cracks (slow coolant loss, a sweet smell, rising temperature), or the drive belt ages (a chirping noise, then an engine left with no cooling). The housing is particularly sensitive if oil reaches it: for example from a leaking crankcase ventilation. The module has to be replaced whole: dismantling it warps it in itself.

What to check

  • Check the level in the expansion tank, and ask whether it needs topping up
  • After a cold start smell the engine bay: a sweet smell means coolant
  • Look for dried, whitish pink deposits on the exhaust side of the cylinder head
2 more steps in the write-up

comfort2

B8 Variant: powered tailgate

comfort

The powered tailgate of the estate is a common complaint: the lifting motors, the microswitches and the closing mechanism can all fail. The tailgate stops halfway, does not close properly, or opens again on its own.

What to check

  • Open and close the powered tailgate five times in a row
  • Watch whether it stops halfway or opens again
  • Try it from the key and with the gesture under the bumper too, if fitted
1 more steps in the write-up

B8: infotainment freezing and Bluetooth dropouts

comfort

The head unit freezes, restarts, or shuts down entirely; the Bluetooth connection drops regularly, and the wireless charger does not recognise the phone. It happens as early as 10,000 to 30,000 km. It is often software, but a hardware fault can be behind it too: the slow response of the navigation and the outdated map are part of the same thing. Cars built up to 2016 still have the first generation (MIB1) head unit, and most of the faults fall on the 2014 to 2016 model years. Intermittent loss of the reversing camera belongs to the same group.

What to check

  • Cycle the ignition three times and check whether the screen comes up every time
  • Pair a phone over Bluetooth and leave it connected for ten minutes during a test drive
  • Try the wireless charger if fitted: does it recognise the phone
2 more steps in the write-up

cheap repair1

DSG selector lever: failure of the P position switch

cheap repair

The dash shows "Error: Workshop! Only leave vehicle in position P" with an audible warning. The message appears in whatever language the car is set to, for example "Fehler: Werkstatt! Fahrzeug nur in Stellung P verlassen" in German.

Show the rest

The message points at the gearbox, but the fault is not there. A tiny switch sits in the module under the selector lever and signals that the lever is in park (P). Its contact wears and can also burn. That makes the signal unreliable, and the car warns you. The fault codes appear as 617752, P173400 or B116229.

At first it is intermittent. Sometimes the message comes up, sometimes not, so a short test drive easily misses it. Later it becomes permanent, and the gearbox can drop into limp mode.

This fault looks more expensive than it is. The maker released a separate retrofit switch kit for it (5Q0713128A for the black module, 3Q0713128 for the white one), which can be fitted in half an hour. The kit costs 70 to 100 pounds. At a franchised dealer, however, the whole selector lever module sometimes gets replaced, which costs 626 to 1,000 pounds there. So the difference between the two routes is roughly tenfold.

The affected group is post 2013 MQB platform Volkswagen, Audi, Seat and Skoda cars with a DSG gearbox. The switch is in these gearboxes, because that is what these cars have in common. The part itself is not part of the gearbox but of the module under the lever.

What to check

  • Watch the dash after starting: the message is intermittent and can be missed on a short loop
  • Move the lever from P to D and back several times, then get out and lock the car
  • Ask whether the selector lever switch has been replaced already, and ask for the invoice
2 more steps in the write-up

Checklist

Volkswagen Passat 1.4 TSI PHEV GTE Business

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

Faults of this model

vinkodex.com · Before you buy it, see what can go wrong.

Official recall8 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 2 September 2020

20V533000AIR BAGS:PASSENGER SIDE FRONTAL:CUSHIONAIR BAGS:PASSENGER SIDE FRONTAL:CUSHION2 September 2020 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 69AY.

The authority's notice

19V389000EXTERIOR LIGHTING:HEADLIGHTSEXTERIOR LIGHTING:HEADLIGHTS22 May 2019 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

The authority's notice

19V218000AIR BAGS:SIDE/WINDOWAIR BAGS:SIDE/WINDOW20 March 2019 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

Risk: In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.

Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

The authority's notice

A12/00188/24Safety recallFireno date · EU Safety Gate

The thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00565/22Safety recallFire, Injuriesno date · EU Safety Gate

The amount of extinguishing sand in the fuse of the high-voltage system is not sufficient in the event of a short circuit to the high-voltage safety system. This may cause it to burst, increasing the risk of injuries. Furthermore, the blown fuse can interrupt electrical flow of current leading to a voltage drop inside the vehicle, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00584/22Safety recallBurns, Fireno date · EU Safety Gate

The engine covers installed on affected vehicles could detach from their fixings depending on the conditions of use (e.g. very sporty driving, or poor road surfaces) and their age. A loose engine cover could come into contact with the hot area of the exhaust gas turbocharger, increasing the risk of burns or fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicle.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00804/21Safety recallFireno date · EU Safety Gate

The connections of the 12V positive battery cable and of the battery monitoring system cable to the main fuse box may have been swapped round. As a result, the 12V positive battery cable will not be properly fused In the event of a short circuit, e.g. following an accident, and its temperature would exceed the permitted value, leading to increased risk of fire.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01363/21Safety recallInjuriesno date · EU Safety Gate

The push/actuating rod may not be properly screwed onto the brake booster and could become detached. As a result, there would no longer be any mechanical connection between the foot brake and the brake booster. Consequently, braking will be possible only by actuating the regulated emergency-braking function of the electronic parking brake (EPB) using the EPB switch on the central console.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

2 engines · 1 transmissions

CUKC

115 kW (156 HP) · hybrid

DQ250 · 6-speed DSG, wet clutch

DSG · 6 speed

Clutchwet
Torque limit400 Nm
MakerVolkswagen

We built the code from the model and the gear count. The factory sheet does not state it. More than one engine code is possible. The fault list shows the faults of each.

Variant data

What is in this version

Factory data

Trim
PHEV GTE Business
Body
estate
Fuel
hybrid
Transmission
automatic
Engine size
1395 cc
Power
115 kW (156 HP)
Drive
FWD
Production
2019–2024

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Engine oil and oil filter

    • LongLife30,000 km or 2 years(valid only with LongLife-approved oil)
    • 15,000 km or 1 year

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • DSG oil change, WET clutch gearbox

    • 60,000 km or 4 years

  • Coolant (antifreeze) change

    • first: 193,000 km or 10 years, then 97,000 km or 5 years(G13 / G12++: first change at 120,000 miles or 10 years, then every 60,000 miles or 5 years)

  • Spark plugs, petrol

    • 60,000 km or 6 years
All B8 versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms