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Volkswagen Tiguan 1.4 TSI 150hp ACT Connected Series common faults.

2016–2020, SUV, petrol, 150 HP.

The fault list covers: CZDA, CZEA engine, DQ250 transmission.

What you save stays on this device only. My saves

6 fault write-ups. 3 important. 9 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

3 important faults

expensive3

DQ250 (6 speed wet DSG): mechatronics and clutch pack

expensive

The solenoids of the mechatronics unit wear out: slow or harsh shifting, then limp mode. A characteristic sign is the partial or complete loss of reverse. Wear of the clutch pack or the wrong spring force causes jerking and slipping. Because of the wet design it fails less often and at higher mileage than the dry DQ200, but when it does fail, it is expensive.

above 150,000 km

What to check

  • Pull away slowly from standstill and watch how smooth the 1 to 2 and 2 to 3 shifts are
  • Select reverse several times, cold and warm: is it delayed, does it engage at all
  • Under load (on a slope) watch whether the clutch slips
2 more steps in the write-up

EA211 (1.0 to 1.5 TSI): water pump and thermostat module leak

expensive

In the EA211 the water pump and the thermostat are one plastic module, and the pump is driven not by the timing belt but by a separate toothed belt behind the exhaust camshaft. There are usually two problems with it: the plastic housing warps or cracks (slow coolant loss, a sweet smell, rising temperature), or the drive belt ages (a chirping noise, then an engine left with no cooling). The housing is particularly sensitive if oil reaches it: for example from a leaking crankcase ventilation. The module has to be replaced whole: dismantling it warps it in itself.

What to check

  • Check the level in the expansion tank, and ask whether it needs topping up
  • After a cold start smell the engine bay: a sweet smell means coolant
  • Look for dried, whitish pink deposits on the exhaust side of the cylinder head
2 more steps in the write-up

II: panoramic roof glass breaking on its own

expensive

The toughened glass of the panoramic roof cracks with a loud bang with no external impact: on a parked car and while driving alike. It is not the drains blocking but the glass itself: stress left in the toughened glass releases with temperature swings. The event is unpredictable, the replacement is expensive, and third party insurance does not cover it. Measured: of the 1,302 consumer complaints on the 2016 to 2024 American Tiguan, 92 mention the roof, and 41 of those describe cracking or shattering. A real but not widespread phenomenon. The data refers to the American, long wheelbase (Allspace) version, whose roof glass is larger than on the European version.

reported complaints only

What to check

  • Go along the edge of the roof glass and look for chips or star shaped damage
  • Ask whether the roof glass has already been replaced, and if so, why
  • On a car with a panoramic roof, check that it has comprehensive cover: without it the glass damage is not covered
1 more steps in the write-up

comfort2

II: fast wear of the brake discs and pads

comfort

The brake disc and the pad wear out far sooner than usual; the roadworthiness test statistics show this for every model year. The same phenomenon was present on the first generation too, so it is not one bad batch: the higher mass and the sizing of the brake system bring it together. Freshly replaced brakes hide the wear.

What to check

  • Look at the lip running around the edge of the disc: a high lip means a lot of material has worn away
  • Ask when the discs and pads were replaced: if recently, ask how many times
  • On the test drive watch for pulsing in the pedal under moderate braking
1 more steps in the write-up

Tiguan II: infotainment freezing

comfort

On cars between 2016 and 2020 the head unit freezes or restarts; the navigation responds slowly. Owners typically go back to the dealer for a software update. After the 2020 facelift the complaint is noticeably rarer.

What to check

  • Cycle the ignition three times and check whether the screen comes up every time
  • Use the navigation and the media player at the same time during the test drive
  • Ask whether it has had a software update, and whether there is a record of it in the service book
1 more steps in the write-up

cheap repair1

DSG selector lever: failure of the P position switch

cheap repair

The dash shows "Error: Workshop! Only leave vehicle in position P" with an audible warning. The message appears in whatever language the car is set to, for example "Fehler: Werkstatt! Fahrzeug nur in Stellung P verlassen" in German.

Show the rest

The message points at the gearbox, but the fault is not there. A tiny switch sits in the module under the selector lever and signals that the lever is in park (P). Its contact wears and can also burn. That makes the signal unreliable, and the car warns you. The fault codes appear as 617752, P173400 or B116229.

At first it is intermittent. Sometimes the message comes up, sometimes not, so a short test drive easily misses it. Later it becomes permanent, and the gearbox can drop into limp mode.

This fault looks more expensive than it is. The maker released a separate retrofit switch kit for it (5Q0713128A for the black module, 3Q0713128 for the white one), which can be fitted in half an hour. The kit costs 70 to 100 pounds. At a franchised dealer, however, the whole selector lever module sometimes gets replaced, which costs 626 to 1,000 pounds there. So the difference between the two routes is roughly tenfold.

The affected group is post 2013 MQB platform Volkswagen, Audi, Seat and Skoda cars with a DSG gearbox. The switch is in these gearboxes, because that is what these cars have in common. The part itself is not part of the gearbox but of the module under the lever.

What to check

  • Watch the dash after starting: the message is intermittent and can be missed on a short loop
  • Move the lever from P to D and back several times, then get out and lock the car
  • Ask whether the selector lever switch has been replaced already, and ask for the invoice
2 more steps in the write-up

Checklist

Volkswagen Tiguan 1.4 TSI 150hp ACT Connected Series

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

Faults of this model

vinkodex.com · Before you buy it, see what can go wrong.

Official recall9 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 6 April 2022

22V226000STRUCTURE:BODYSTRUCTURE:BODY6 April 2022 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Risk: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

The authority's notice

20V579000SEAT BELTSSEAT BELTS23 September 2020 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Risk: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

The authority's notice

20V505000SEATSSEATS26 August 2020 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

The authority's notice

A12/00262/21Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, the brake-pedal plate may not have been adequately welded and could become completely detached when the brake pedal is suddenly applied. As a result, the application of the brakes will be impaired, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00309/21Safety recallInjuriesno date · EU Safety Gate

The tubular frame of the driver’s seat may have been incorrectly welded. This could impair the stability of the seat and its restraining effect in the event of an accident, in particular in the event of a rear-end collision.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00322/21Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, not all of the four bolts on the driver’s seat have been bolted onto the seat rail. As a result, the seat may fail to provide the necessary restraint in the event of an accident, increasing the risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00565/22Safety recallFire, Injuriesno date · EU Safety Gate

The amount of extinguishing sand in the fuse of the high-voltage system is not sufficient in the event of a short circuit to the high-voltage safety system. This may cause it to burst, increasing the risk of injuries. Furthermore, the blown fuse can interrupt electrical flow of current leading to a voltage drop inside the vehicle, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00584/22Safety recallBurns, Fireno date · EU Safety Gate

The engine covers installed on affected vehicles could detach from their fixings depending on the conditions of use (e.g. very sporty driving, or poor road surfaces) and their age. A loose engine cover could come into contact with the hot area of the exhaust gas turbocharger, increasing the risk of burns or fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicle.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01339/20Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, the adjustment mechanism on the backrest frame of the front seat may be faulty or incorrectly welded. As a result, the stability of the seat back and its restraining effect in the event of a rear-impact collision may be impaired, increasing the risk of injury.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

2 engines · 1 transmissions

CZDA · 1.4 TFSI COD

110 kW (150 HP) · petrol

DQ250 · 6-speed DSG, wet clutch

DSG · 6 speed

Clutchwet
Torque limit400 Nm
MakerVolkswagen

We built the code from the model and the gear count. The factory sheet does not state it. More than one engine code is possible. The fault list shows the faults of each.

Variant data

What is in this version

Factory data

Trim
Connected Series
Body
SUV
Fuel
petrol
Transmission
automatic
Engine size
1395 cc
Power
110 kW (150 HP)
Drive
FWD
Production
2016–2020

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Engine oil and oil filter

    • LongLife30,000 km or 2 years(valid only with LongLife-approved oil)
    • 15,000 km or 1 year

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • DSG oil change, WET clutch gearbox

    • 60,000 km or 4 years

  • Coolant (antifreeze) change

    • first: 193,000 km or 10 years, then 97,000 km or 5 years(G13 / G12++: first change at 120,000 miles or 10 years, then every 60,000 miles or 5 years)

  • Spark plugs, petrol

    • 60,000 km or 6 years
All II versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms