22V360000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE20 May 2022 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
The authority's notice
22V134000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS8 March 2022 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
The authority's notice
22V066000SERVICE BRAKES, HYDRAULIC:FLUIDSERVICE BRAKES, HYDRAULIC:FLUID8 February 2022 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
The authority's notice
21V055000ELECTRICAL SYSTEM:SOFTWAREELECTRICAL SYSTEM:SOFTWARE5 February 2021 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
The authority's notice
20V729000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS24 November 2020 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
Risk: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
The authority's notice
20V340000POWER TRAIN:DRIVELINE:DRIVESHAFTPOWER TRAIN:DRIVELINE:DRIVESHAFT9 June 2020 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Risk: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
Remedy: DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
The authority's notice
19V715000ELECTRICAL SYSTEM:12V/24V/48V BATTERYELECTRICAL SYSTEM:12V/24V/48V BATTERY8 October 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
The authority's notice
19V693000UNKNOWN OR OTHERUNKNOWN OR OTHER2 October 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
The authority's notice
19V666000SEATS:FRONT ASSEMBLY:HEAD RESTRAINTSEATS:FRONT ASSEMBLY:HEAD RESTRAINT18 September 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Risk: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
The authority's notice
19V545000EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUALEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL24 July 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Risk: The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
The authority's notice
19V489000STEERINGSTEERING25 June 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
The authority's notice
19V222000UNKNOWN OR OTHERUNKNOWN OR OTHER20 March 2019 · NHTSA (USA)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
The authority's notice
A12/00013/19Safety recallInjuriesno date · EU Safety Gate
A solenoid valve in the brake fluid circuit could jam.
Consequently, brake fluid would outflow to the ABS storage chamber. This might impair the braking capacity of the vehicle, as well as the functioning of the ABS and ESP, increasing the risk of accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00095/19Safety recallInjuriesno date · EU Safety Gate
The upholstery of the headrests may become detached. This could increase the risk of injury in the event of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00215/20Safety recallInjuriesno date · EU Safety Gate
The head restraints may be defective.
This may impair their protective function, increasing the risk of injury in the event of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00238/20Safety recallInjuriesno date · EU Safety Gate
The headrests and headrest fixing rods in the rear of the vehicle may be defective.
This will impair their protective function, increasing the risk of injury in the event of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00739/20Safety recallInjuriesno date · EU Safety Gate
Defective production of the passenger seat may lead to reduced seat strength.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00838/20Safety recallInjuriesno date · EU Safety Gate
The fuel return line may be damaged by contact with the underbody panelling.
As a result, fuel may leak onto the road, posing a risk to the following traffic.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/00872/22Safety recallInjuriesno date · EU Safety Gate
Incorrect image (frozen picture) information may be displayed by the rear view camera at low temperatures. As a result, the driver will not have an accurate and reliable view of the areas behind the vehicle on the display screen when reversing, which could increase the risk of an accident The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/01042/22Safety recallFire, Injuriesno date · EU Safety Gate
The controllable coolant pump may have a leak between the coolant and vacuum circuit via negative pressure and allow coolant to enter it. If the electric switchover valves are exposed to coolant, a continuous increase in the component part temperature may occur and cause fire. In addition, the brake booster may become damaged over time and reduce brake performance that could lead to an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/01136/21Safety recallInjuriesno date · EU Safety Gate
Due to inadequate welding, the transverse control arm may break.
As a result, the vehicle’s braking and steering capability may be impaired, increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1013/19Safety recallInjuriesno date · EU Safety Gate
The springs on the rear axle are inadequate for the vehicle type. This could lead to loss of control over the vehicle when it is fully loaded, increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1304/19Safety recallInjuriesno date · EU Safety Gate
The screw connections of front swivel seat consoles could be defective. This may lead to an increased risk of injury in the event of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1375/19Safety recallFire, Injuriesno date · EU Safety Gate
Due to incorrectly fitted brake pipes, brake fluid may leak out. This can result in increased stopping distance and to increased risk of fire due to brake fluid getting into contact with hot components.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1752/19Safety recallFireno date · EU Safety Gate
The coverings on the seat boxes with an integrated back-up battery may be missing. This will increase the risk of a short circuit or fire in case objects made of electroconductive (e.g. metal) materials are placed in the seat boxes.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1810/19Safety recallInjuriesno date · EU Safety Gate
The user's instruction manual might correspond to a different series and be incorrect or incomplete (in example, missing description of the Active Break Assist or absent warning against installation of rear-facing child seats in the front passenger seat). Consequently, the user could misuse the vehicle, which could lead the Active Break Assist to be incorrectly triggered or a rear-facing child seat to be installed in the front seat, increasing the risk of injuries.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
A12/1851/19Safety recallInjuriesno date · EU Safety Gate
The content of a labelling attached to the vehicle referencing its weight and dimensions is inaccurate. As a result, the vehicle could be overloaded, thereby limiting its stability and increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
INFO/00127/21Safety recallInjuriesno date · EU Safety Gate
Under certain conditions there may be a gear recognition malfunction, causing the reversing light to stop working.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
INFO/00154/21Safety recallInjuriesno date · EU Safety Gate
The parameters of the gear recognition sensor may be incorrect.
As a result, the reversing light may be deactivated inadvertently, increasing the risk of an accident.
Remedy: Type of economic operator taking notified measure(s): Manufacturer
Category of measure(s): Recall of the product from end users
Date of entry into force: Unknown
The authority's notice
