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Mercedes-Benz GLE-Class GLE 350 e 4MATIC common faults.

2018–2023, SUV, petrol, 211 HP.

The fault list covers: M274DE20AL engine, MB7250 transmission.

What you save stays on this device only. My saves

2 fault write-ups. Both are important. 11 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

2 important faults

critical1

Faulty weld seam on the camshaft: a recall, free replacement

critical

On engines built between July and September 2015 the supplier made a mistake in the welding process, so the weld seam on the camshaft is not as it should be. According to the authority's notice the fault affects individual M270 and M274 four-cylinder petrol engines.

Show the rest

On the affected cars the camshaft can break, and in doing so it damages the engine and shuts it off. The engine cannot then be restarted, the car comes to a halt, and in the words of the notice this increases the accident hazard.

As a precaution the maker prescribed replacement of the camshafts. The campaign started in November 2015, the target date for completion was the end of 2016, and the replacement is free for the owner.

At a purchase two things have to be cleared up: does the car fall into the production window, and if so, has the recall been carried out on it. The franchised dealer can answer that from the chassis number.

What to check

  • Check the production date of the engine: the examples from between July and September 2015 are affected
  • Ask whether the recall has been carried out, and ask for proof of it
  • If there is no proof, ask the franchised dealer with the chassis number: they can tell you
2 more steps in the write-up

expensive1

Airmatic air suspension: leaking air spring, overworked compressor

expensive

The Mercedes Airmatic system holds the ride height with air springs and electronically controlled dampers. The most common faults over time are the relay, the compressor and a leaking air spring or air line.

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The rear air springs of the 2003 to 2009 E-Class (W211) are particularly prone to leaking along the clamps. If the system leaks, the compressor runs continuously, overheats and fails, so an unrepaired leak takes the compressor with it.

Symptoms: one corner of the car sinks by morning, an "Air Suspension" or level control fault message, and compressor noise while standing. It was an option (or standard) across several generations from the W220 S-Class onwards; the estate E-Class often has air springs with level control on the rear axle as standard.

between 100,000 and 220,000 km

What to check

  • In the morning, before setting off, look at all four corners: an uneven stance means a suspected leak
  • With the car standing, listen to the compressor: continuous running indicates it is overworked
  • Ask for a fault code read on the suspension controller (level and pressure sensor codes of the C1132 / C1144 kind)
3 more steps in the write-up

Checklist

Mercedes-Benz GLE-Class GLE 350 e 4MATIC

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

Faults of this model

vinkodex.com · Before you buy it, see what can go wrong.

Official recall11 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 8 December 2023

23V835000ELECTRICAL SYSTEM:12V/24V/48V BATTERYELECTRICAL SYSTEM:12V/24V/48V BATTERY8 December 2023 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

Risk: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

21V909000ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASHELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH19 November 2021 · NHTSA (USA)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.

Risk: Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.

Remedy: Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

The authority's notice

20V671000SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLYSEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY30 October 2020 · NHTSA (USA)

Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

The authority's notice

A12/00045/22Safety recallFireno date · EU Safety Gate

The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00144/24Safety recallInjuriesno date · EU Safety Gate

The necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather). If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00149/23Safety recallInjuriesno date · EU Safety Gate

Insufficient fastening of the bolts can cause the steering coupling to come loose from the steering spindle. This affects the steering capacity of the vehicle, creating a the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00218/24Safety recallEnvironment, Fireno date · EU Safety Gate

A bolt on the 12 Volt earthing cable under the driver’s seat may become loose, leading to increased electrical contact resistance in that area. The strong electrical currents flowing through that point could cause a local increase in temperature, leading to fire. Moreover, the increase in contact resistance may also deactivate the ECO start/stop function, leading to increased exhaust emissions. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00700/23Safety recallFire, Injuriesno date · EU Safety Gate

The air conditioner may be faulty, which can lead to short circuits and/or fire. The automatic emergency call (eCall) may fail and the vehicle may not unlock and/or start. The emergency engine operation mode can be activated while driving. These errors create risks of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/00754/22Safety recallFire, Injuriesno date · EU Safety Gate

The bolt for the 48V ground connection under the passenger seat may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01084/22Safety recallFireno date · EU Safety Gate

The screw connection of a 12V wiring harness pf the vehicles equipped with plug-in hybrid traction may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

A12/01532/21Safety recallInjuriesno date · EU Safety Gate

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

The authority's notice

Engine and transmission

M274DE20AL

155 kW (211 HP) · petrol

MB7250 · 9G-Tronic, longitudinal (Mercedes 725.0 / NAG3)

automatic · 9 speed

Torque limit700 Nm
MakerMercedes-Benz

We built the code from the model and the gear count. The factory sheet does not state it.

Variant data

What is in this version

Factory data

Trim
GLE 350 e 4MATIC
Body
SUV
Fuel
petrol
Transmission
automatic
Engine size
1991 cc
Power
155 kW (211 HP)
Drive
AWD
Production
2018–2023

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Air filter

    • 60,000 km or 4 years

  • Cabin (pollen) filter

    • 30,000 km or 2 years

  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

  • Spark plugs, petrol

    • 60,000 km or 6 years
All V167 versions

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms