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Volkswagen Golf Volkswagen e-Golf common faults.

2017–2020, hatchback, electric, 136 HP.

The list covers this version.

What you save stays on this device only. My saves

4 fault write-ups. All are important. 19 recalls.

If you know the year, pick it. Faults for other years drop out of the list.

Before you buy

Known faults

4 important faults

critical1

The e-Golf battery is not liquid cooled, it only has passive thermal management. In hot weather and with repeated fast charging the cells therefore take more stress, which speeds up ageing. The loss is not linear: it is steep over the first 30,000 to 40,000 km, then it slows. Based on owner measurements, after 4.5 years and around 70,000 km typically 89 to 93 per cent remains, while at 100,000 to 180,000 km around 200 km of real range is typical. The loss of range is the damage itself: the only way to restore it is a battery replacement, which accounts for a significant part of the car's value. It is measurable, and the measurement is cheap.

What to check

  • Have the battery state of health (SoH) read out: an OBD2 adapter and an app do it for under 100 euro, and that is the only reliable number
  • Do not go by the range estimate on the dash: it calculates from the most recent driving style, not from the state of the battery
  • Ask how often it was charged on a fast charger: with passive thermal management that matters
3 more steps in the write-up

expensive3

AC charging hesitates or cuts out, the charge does not start, or it only runs at reduced power. The onboard charger and its associated electronics are the most frequently reported fault on the early model years after degradation. Fast (DC) charging may still work, so a short test can mask the problem: but home charging runs on exactly that AC path.

What to check

  • Try AC charging all the way through, not just the start: the fault often appears after minutes
  • If you can, try it with the supplied cable and with a wallbox
  • Watch whether the dash or the app reports a fault while charging
1 more steps in the write-up

At the factory the roof drain hoses were fixed to their stubs with only a few spots of adhesive; heat separates them over time, and the water runs onto the headlining. The drains are also narrow and block up easily. The sign is a damp headlining around the A-pillar, or water in the footwell. The maker issued a technical bulletin about it for the 2015 to 2017 Golf and GTI models.

What to check

  • Feel along the headlining beside the A-pillars and at the corners of the roof
  • Open the roof and look at the drain openings in the corners of the water channel running around it
  • Pour a little water carefully into the channel, and see whether it drains out behind the wheel
1 more steps in the write-up

After startup or while driving a loud clicking, clattering noise comes from behind the dashboard, typically for three to five seconds, at irregular intervals. The actuator motors that move the climate control blend flaps fail. Stripping the dashboard is seven to eight hours of work, so the labour makes up most of the bill.

What to check

  • After a cold start sit quietly in the car and listen for the clicking from behind the dashboard
  • Set the temperature from cold to hot and back, and watch whether there is any clattering
  • Check that the air blows according to the set temperature on both sides
1 more steps in the write-up

Checklist

Volkswagen Golf Volkswagen e-Golf

First what you would check on any car. Then the faults of this model.

Before you buy

Checklist

The printed sheet starts with what you would check on any car. What you tick stays on this device only.

On every car

Ask the owner

vinkodex.com · Before you buy it, see what can go wrong.

Official recall19 recallsShow

The manufacturer fixes these for free at a franchised dealer. Ask with the VIN whether it was done.

Most recent: 24 June 2020

20V372000EQUIPMENT:OTHER:LABELSEQUIPMENT:OTHER:LABELS24 June 2020 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling two 2018 Golf GTI vehicles. The VIN printed on the Federal Certification label may not match the actual VIN on the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: If the stamped vehicle identification number (VIN) does not match the VIN on the Vehicle Certification Label, owners may be unable to tell if their vehicle is under an important safety recall, possibly exposing them to an increased risk of a crash, fire or injury.

Remedy: Volkswagen will notify owners, and dealers will install a correct certification label, free of charge. This recall began July 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E7.

We could not check this: model year. The authority's notice

INFO/00145/21Safety recallInjuries13 May 2019 · EU Safety Gate

Defective material may be used in the rear suspension helical springs. As a result, the springs could break, impairing the driving stability and increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles

Remedy: Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: 13/05/2019

We could not check this: model year. The authority's notice

18V464000STEERING:COLUMN LOCKING:ANTI-THEFT DEVICESTEERING:COLUMN LOCKING:ANTI-THEFT DEVICE11 July 2018 · NHTSA (USA)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

We could not check this: model year. The authority's notice

A12/00188/24Safety recallFireno date · EU Safety Gate

The thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00222/20Safety recallInjuriesno date · EU Safety Gate

Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00262/21Safety recallInjuriesno date · EU Safety Gate

Due to a manufacturing error, the brake-pedal plate may not have been adequately welded and could become completely detached when the brake pedal is suddenly applied. As a result, the application of the brakes will be impaired, increasing the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00565/22Safety recallFire, Injuriesno date · EU Safety Gate

The amount of extinguishing sand in the fuse of the high-voltage system is not sufficient in the event of a short circuit to the high-voltage safety system. This may cause it to burst, increasing the risk of injuries. Furthermore, the blown fuse can interrupt electrical flow of current leading to a voltage drop inside the vehicle, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/00584/22Safety recallBurns, Fireno date · EU Safety Gate

The engine covers installed on affected vehicles could detach from their fixings depending on the conditions of use (e.g. very sporty driving, or poor road surfaces) and their age. A loose engine cover could come into contact with the hot area of the exhaust gas turbocharger, increasing the risk of burns or fire. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicle.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01007/20Safety recallInjuriesno date · EU Safety Gate

The emergency call service may not be functioning. As a result, the system may not assist the car occupants by contacting the call centre/rescue coordination centre in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/01322/21Safety recallInjuriesno date · EU Safety Gate

The luggage net may be incorrectly affixed. As a result, luggage could end up in the passenger compartment, causing injury to the occupants.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/02703/24Safety recallInjuriesno date · EU Safety Gate

The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0387/17Safety recallInjuriesno date · EU Safety Gate

Some vehicles have differences in the mixture ratio for the initiating device, which could lead to the driver and passenger airbag or seat-belt pre-tensioner not activating in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0388/18Safety recallInjuriesno date · EU Safety Gate

The brake discs on the front axle are too weak. As a consequence, when placed under extreme pressure, the brake disc can crack or even break, affecting braking performance.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0774/18Safety recallInjuriesno date · EU Safety Gate

The fastening of the active headrest may be defective. In the event of an accident, the headrest may become detached from the back of the seat, increasing the risk of injury to the person occupying the seat.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/0880/17Safety recallInjuriesno date · EU Safety Gate

The car has tyre-pressure signs/stickers indicating the incorrect tyre pressure requirement. Too low tyre pressure may cause the tread to separate or the tyre to burst.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1785/17Safety recallInjuriesno date · EU Safety Gate

The rear wheel-bearing housing may fracture. This can impair the vehicle’s road-holding ability, leading to the risk of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

A12/1954/18Safety recallInjuriesno date · EU Safety Gate

The fitting for the headrest may have been incorrectly welded to the backrest. As a consequence, the supportive and protective effect of the headrest may be limited in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

INFO/00090/21Safety recallInjuriesno date · EU Safety Gate

Faulty crash sensors for the airbag restraint systems may have been installed in the doors. This could impair the protective effect of the side airbags, head airbags and/or belt tensioners, increasing the risk of injury in the event of an accident.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

SR/00793/25Safety recallInjuriesno date · EU Safety Gate

The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Remedy: Type of economic operator taking notified measure(s): Manufacturer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown

We could not check this: model year. The authority's notice

Engine and transmission

No engine and transmission for this yet. When they are in, you see them here.

Variant data

What is in this version

Factory data

Trim
Volkswagen e-Golf
Body
hatchback
Fuel
electric
Transmission
automatic
Engine size
—
Power
100 kW (136 HP)
Drive
FWD
Production
2017–2020

Factory service interval

The manufacturer specifies this for this version. Of the mileage and the time, the one that comes first is the one that counts.

  • Cabin (pollen) filter

    • 30,000 km or 2 years
  • Brake fluid change

    • first: 3 years, then 2 years(first change at 3 years, then every two years)

Information, not an expert opinion

We write the descriptions, and we put the source next to them. A person reviews them before they go out. They are still information, not a technical expert opinion.

  • A fault on the list does not mean the car you are looking at has it.
  • A fault missing from the list does not mean the model is fault-free. Write-ups are made model by model. Not all of them are done.
  • You decide whether to buy. This is no substitute for an inspection. That needs a workshop and a history check.
Details in the terms